Food Beverage Manager
Food Beverage Manager
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Job Description
Strategic Planning & Development
Develop and execute a comprehensive Food & Beverage strategy aligned with the hotels overall vision and business goals.
Analyze market trends guest preferences and competitor activities to identify opportunities for innovation and growth.
Collaborate with the General Manager and senior leadership to establish performance objectives and KPIs for the department.
Operational Excellence
Ensure seamless daily operations across all Food & Beverage outlets including restaurants bars inroom dining and banqueting services.
Maintain the highest standards of food quality presentation and service in line with Swisstels brand values.
Oversee inventory management procurement and cost control to maximize profitability while minimizing waste.
Implement and regularly review standard operating procedures (SOPs) to enhance efficiency and compliance with health safety and hygiene regulations.
Guest Experience & Satisfaction
Foster a culture of personalized and anticipatory service exceeding guest expectations at every interaction.
Handle guest complaints and special requests promptly and professionally ensuring total satisfaction.
Regularly review guest feedback through surveys reviews and direct interactions to identify areas for improvement.
Collaborate with the culinary team to design innovative menus and curate memorable dining experiences.
Financial Management
Prepare and manage the Food & Beverage departments budget ensuring alignment with financial goals.
Monitor revenue performance operational costs and profitability metrics implementing corrective actions when necessary.
Develop strategies to drive revenue growth through promotional activities special events and partnerships.
Conduct regular financial analysis and forecasting to identify trends and opportunities for optimization.
Team Leadership & Development
Recruit train and mentor a highperforming team of Food & Beverage professionals.
Conduct regular performance evaluations providing constructive feedback and career development opportunities.
Promote a collaborative and inclusive work environment that aligns with Swisstels core values.
Organize regular training sessions to ensure the team is equipped with the latest industry knowledge and skills.
Marketing & Branding
Collaborate with the Sales & Marketing team to develop targeted campaigns for Food & Beverage promotions.
Enhance the hotels brand image by curating signature dining events themed nights and unique culinary experiences.
Build relationships with local and international media to promote the hotels Food & Beverage offerings.
Ensure consistency in branding and messaging across all outlets and promotional materials.
Health Safety & Compliance
Ensure strict adherence to local and international health safety and hygiene regulations.
Conduct regular audits and inspections to maintain compliance with standards.
Train staff on safety protocols including emergency response and safe handling of equipment and food.
Lead initiatives to promote sustainability and ecofriendly practices within the Food & Beverage operations.
Administrative Responsibilities
Maintain accurate records of financial performance inventory and staff schedules.
Prepare detailed reports on department performance for senior management.
Oversee the implementation of technology and systems to streamline operations and enhance efficiency.
Ensure all departmental documentation complies with company policies and regulatory requirements.
Qualifications :
Qualifications & Requirements
Bachelors degree in Hospitality Management Business Administration or a related field.
Minimum 5 years of experience in Food & Beverage management preferably in a luxury or fivestar hotel environment.
Exceptional leadership communication and organizational skills.
Indepth knowledge of international cuisines wines and mixology.
Proficiency in financial management revenue analysis and budgeting.
Strong commitment to guest satisfaction and service excellence.
Additional Information :
Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
