- NielsenIQ Sales Force Activation solutions are part of the Analytics portfolio. These research solutions help clients expand and optimize their channel distribution performance tracking and execute their perfect store strategy.
- NielsenIQ is looking to aggressively increase product usage to bring our clients to the next level of research usage and utility
- These researches are carefully designed and customized to client needs and allow you to work across diverse industries although this role will be focused on the FMCG industry.
This position will be maintaining a client service orientation by managing daytoday administration of client service and coordinating on analysis and reporting of assigned research projects.
Responsibilities
Client Servicing
- Serve as primary contact to client project team contacts on adhoc and tracking analyses; understand and respond to questions on content basic data issues/questions report generation etc.
- Maintain an accurate complete keeps client uptodate about progress of projects follows through on client inquiries requests complaints.
- Unsupervised onsite presence which includes responsibilities on data requests technical basic support and analysis.
- Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the companys quality standards.
Functional / Technical
- Deliver timely and quality research in accordance with agreed business requirements and as aligned with companys quality standards.
- Maintain an accurate and uptodate knowledge on research techniques and applications.
- Collaborate effectively with Sales teams to translate client needs into actionable research parameters.
- Maintain regular communication with internal stakeholders including Operations teams and external partners.
- Take ownership of project tasks such as questionnaire development data analysis charting dashboard creation and more.
- Provide valueadded analyses and respond to special requests
- Perform quality checks on all reports for alignment to request accuracy and correctness
- Ensure standard operating procedures within your area of responsibility are observed.
- Provide inoffice research administrative and operational support to senior staff.
Qualifications :
A LITTLE BIT ABOUT YOU
You have knowledge of statistics and multivariate analysis. You also have knowledge of FMCG industry / research techniques and methodologies.
- Bachelors degree in business administration or economics.
- 1 to 2 years in Market Research or related services in FMCG / Service Industry
- Experienced in executing projects and preparing reports related to Retail Measurement.
- Good knowledge of data analysis
- Intermediatelevel knowledge of common Microsoft Office applications and Google tools
- Cando attitude with ability to work under pressure on a regular basis
- Problem solver solutionfocused
- Team player and Gogetter
- Attention to detail
- Excellent project management skills
- Excellent communication and presentation skills
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit NIQ.com
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
Remote Work :
No
Employment Type :
Fulltime