drjobs Client Relationship Manager - Experian Health - Remote

Client Relationship Manager - Experian Health - Remote

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1 Vacancy
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Job Location drjobs

USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Experian Health our employees can shape more than products they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management identity management patient engagement and care management for hospitals physician groups labs pharmacies and other riskbearing entities.

As a Client Relationship Manager you will report to the Client Organization and partner in building and maintaining trusting relationships with our customers. Those relationships are focused on overall satisfaction for assigned clients for all implemented products ensuring overall satisfaction and revenue protection through relationship management client health monitoring and helping identify account expansion opportunities.

This is a remote role with approximately 35% required travel. Preferred candidates will reside in MA and close surrounding states.

Youll have opportunity to:

  • Maintain relationships with clients at an operational level connecting with the client regularly to assist with issue resolution goals initiatives and delivering product enhancements to align with the clients current needs and future roadmap
  • Facilitate Quarterly Business Reviews in tandem with Sales expressing client successes and Return on investment includes documenting action items and go forward strategy.
  • Facilitate proactive use of our client Community driving client adoption for managing support cases knowledge and product enhancements

Qualifications :

Benefits/Perks:


Additional Information :

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LIRemote


Remote Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

Key Skills

  • Business Development
  • Sales Experience
  • Loyalty Marketing
  • Portfolio Management
  • Wealth Management
  • Financial Services
  • Algebra
  • Territory Management
  • Banking
  • Relationship Management
  • Customer relationship management
  • Geometry

About Company

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