Sr Staff Data Scientist
Sr Staff Data Scientist
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1 Vacancy
Job Description
We are seeking a selfmotivated and independent Data Scientist to solve complex problems and influence user experience strategies and product decisions through datadriven insights. You will join a newly established hybrid UX Research team comprising Data Scientists Quantitative Researchers and Qualitative Researchers. Together youll triangulate diverse data types to craft strong actionable perspectives.
In this role you will develop and track metrics to drive product development strategies grounded in data. Were looking for someone who thrives outside their comfort zone creatively gathers product and customer insights excels in data storytelling and is passionate about integrating data science expertise into UX and product development.
What you get to do in this role:
Identify and investigate complex customer challenges across product areas to inform the product development lifecyclefrom discovery through concept validation adoption and use.
Autonomously prioritize and execute data and metrics projects to enhance user experience and product adoption.
Collaborate with Researchers Product Managers Designers Engineers and other crossfunctional teams using data and metrics to drive product decisions and optimize processes.
Create data visualizations and dashboards (e.g. Tableau Matplotlib Seaborn) to clearly convey the So What of your analysis to stakeholders.
Advance modeling of existing product capabilities including noise reduction anomaly detection and root cause analysis to achieve higher performance and impact.
Explore and analyze existing datasets to generate hypotheses and identify opportunities for highimpact organizationlevel initiatives.
Present findings to both expert and nonexpert stakeholders in a compelling and actionable manner.
Provide leadership vision and direction for largescale collaborative efforts.
Champion data analytics and telemetry by setting high standards developing best practices mentoring team members and contributing to the hiring process for data science talent.
Qualifications :
Basic Qualifications (The musthave):
Bachelors degree or higher in computer science data science statistics mathematics Engineering Cognitive Science or a related fieldor an equivalent combination of education and experience.
6 years of experience in data science analytics or data engineering including experience deploying code into production.
Proficiency in data visualization tools (e.g. Tableau Power BI) SQL and statistical analysis.
Strong data engineering skills including data processing cleaning and integration using tools like SQL Excel ETL and APIs; experience collecting and integrating data from multiple systems.
Expertise in using statistical techniques to analyze large diverse datasetssuch as behavioral data (e.g. dropoff points)and conducting A/B testing to optimize user experiences.
Proven ability to develop statistical models to understand and interpret user experiences.
Strong business acumen with the ability to identify and prioritize key questions for the product team to address through data.
Excellent crossfunctional collaboration skills working effectively with UX Research Product Management Engineering and Design teams.
Exceptional ability to communicate complex data and insights to nontechnical stakeholders clearly and effectively.
Willingness to learn the culture of UX and adapt to changes.
Preferred Qualifications:
Experience collaborating with UX Research on crossfunctional projects.
Expertise in descriptive inferential and multivariate statistics including experimental design hypothesis testing and regression modeling.
Background in advanced statistical modeling (e.g. GLM Bayesian models) and/or machine learning.
Strong understanding of AI and Generative AI (GenAI) applications.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $192700 $337300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
