PartnerNet Technical Support Engineer
PartnerNet Technical Support Engineer
Posted on :
29-12-2024
Employer Active
1 Vacancy
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Job Description
PartnerNet is looking for an ICT Engineer to join our team.
At PartnerNET we are proud to be certified as a Great Place to Work . Our commitment to creating a supportive and innovative work environment has been recognized globally and we strive to ensure that every team member thrives both professionally and personally.
We are looking for a skilled individual with experience in the IT and Telecommunications field.
PartnerNET is a valueadded distributor of Unified Communication Wireless & Wired Networks Building Automation Unified Collaboration Network Security Products based in Athens. PartnerNET represents some of the largest ICT manufacturers worldwide offering complete business solutions to the Greek and European market.
PartnerNET is a valueadded distributor of Unified Communication Wireless & Wired Networks Building Automation Unified Collaboration Network Security Products based in Athens. PartnerNET represents some of the largest ICT manufacturers worldwide offering complete business solutions to the Greek and European market.
POSITION DESCRIPTION
Management of L2 Resellers technical requests using telephone and written communication
Management of L2 Resellers technical requests using telephone and written communication
Online technical support
Continuous research and monitoring of industry developments and competition.
The company is constantly evolving and offers prospects for development and growth in a modern and pleasant environment.
Requirements
IEK / TEI / AEI graduate
13 years of experience working in a relevant position.
Very good Knowledge & Use of Greek and English language oral and written.
Desired knowledge
Asterisk based IPPBX Installation & Administration
Alcatel Lucent PBX & Networking Installation & Administration
Network Routing & Firewall Configuration & Administration
Experience in the operation and management of telephone networks
IP routing & switching technologies Main routing protocols
Experience in PBX VoIP and IP telephony
Desired certifications in telephony systems
GCS GCP Certifications
Desired Abilities
Identify problems and solve them
Sharpness and quick understanding
Ability to communicate by telephone
Team spirit and good cooperation with colleagues
Ability to take initiatives
Ability to design and organize time and volume management and proper completion of work
Desire for continuous education and learning new technologies
Candidate profile
Professionalism responsibility consistency and emphasis on detail
Communication ability and negotiation skills
Focused on successful achievement of goals
Design and organization skills
Ability to plan divide and perform multiple tasks
Developed skills in resolving issues under pressure
Mood for growth and development.
Military obligations fulfilled. (Refers to male candidates)
Benefits
Training and Skill Development:
Unlock your potential with continuous training opportunities empowering you to acquire and hone new skills that enhance your professional growth.
Corporate Private Health Insurance Plan:
Prioritize your wellbeing with our comprehensive corporate private health insurance plan providing peace of mind and support for you.
SupportRoom: Workplace support that covers all pillars of wellness for employees
Employment Type
Full Time
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