The NC Department of Health and Human Services (DHHS) is seeking a senior Business Analyst to support the business process and requirements analysis of the Division of Ageing Modernization Effort (DAAS)
DESCRIPTION OF WORK:
DAAS is seeking to upgrade their current casebased Adult Protective Services Register (APSR) and Disinterested Public Agent Guardians (DPAG) systems. This senior Business Analyst role will work with the business and other stakeholders to support the business process analysis. The BA will use N.C. Department of Information Technology Business Analysis Team tools and templates to document requirements. The project will be utilizing the agile methodology.
RESPONSIBILITIES
Develop a strong understanding of the functions uses and requirements for expansion of the current APSR DPAG and Modernization Effort
Identifying and documenting current and state process workflows and data flow
Developing documents such as: Business objects inventory list Reports email notifications and Forms List Email Notifications/Letters Inventory List User Stories Permission Matrix Wireframes
Additional development of documents may include but is not limited to entity relationship diagrams data dictionaries system context diagrams
Gather and document business requirements and functional requirements needed for procurement documents
Assisting in performing functional and integrated testing
Preparing and maintaining project documentation and artifacts including analysis reports and user documentation
Working with project manager developers and endusers to ensure application designs meet business requirements
Providing UAT support including developing test scenarios and cases using DHHS methodology
Supporting required system golive activities
Documenting gap analysis
Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RAM
Attending PMO meetings
Employee will perform other related work as required
The employee will travel in the local Raleigh area to attend meetings as needed
KNOWLEDGE SKILLS AND ABILITIES / COMPETENCIES
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Gathering and documenting business and functional requirements suitable for procurement documentation
Strong writing and communication skills
Collaboration and relationshipbuilding with their team members and clients
Resultsoriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation communication and problemsolving skills
Ability to work with customers as a member of crossdivisional work groups and maintain positive and productive relationships with customers peers and superiors
Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
Understanding of Software Development Lifecycle (SDLC) concepts and process
Knowledge of and experience with IT Service Management best practices and principles
Experience with Microsoft Office Suite (MS Word EXCEL PowerPoint Visio) and Microsoft Project
Extensive understanding of SharePoint end user experience sites libraries lists and groups
Knowledge of Ageing Resource Management if desired
Must have familiarity with agile methodology tools and frameworks i.e. Scrum Kanban
Experience working for Federal or State government is preferred
Experience with software implementation projects and with Cloud technologies
Required/Desired Skills
Skill | Required /Desired | Amount | of Experience |
---|
Extensive knowledge of business system analysis techniques and testing methodologies | Required | 7 | Years |
Demonstrated experience in gathering business requirements and development of business rules and process flow. | Required | 7 | Years |
Proven experience with business process design definition and/or redesign. | Required | 7 | Years |
Experience with Business Analysis methodologies and problem solving | Required | 7 | Years |
Ability to utilize Microsoft Office Suite (MS Word EXCEL PowerPoint Visio) Microsoft Project | Required | 7 | Years |
Excellent communication skills (both verbal and written) | Required | 7 | Years |
Experience in development of procurement related documents including RFP and evaluation criteria. | Highly desired | 5 | Years |
Demonstrable analytical skills and an attention to detail. | Required | 7 | Years |
Excellent creative thinking and problem solving skills Proactive quality oriented with demonstrated leadership and team building skills. | Required | 7 | Years |
Experience working for State government | Highly desired | 5 | Years |
Ageing Resource Management experience Desired | Desired | 3 | Years |
Knowledge Creating Context Diagram and Functional decomposition | Required | 5 | Years |
Demonstrated experience with both waterfall and agile projects | Required | 5 | Years |
Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure | Highly desired | 3 | Years |
Experience with Jira SharePoint Octane ALM and other tools | Highly desired | 4 | Years |
Experience with software implementation projects and with Cloud technologies | Required | 3 | Years |
Questions
No. | Question |
---|
Question1 | Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement |
Question2 | All work must be completed on site at the managers discretion. Do you accept this requirement |
Question3 | Please list candidates email address HERE that will be used when submitting ERTR. |
Question4 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
Question5 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement |
Question6 | Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement |
Question7 | Candidates submitted above a rate of XX71.14 per hour may not be considered. Do you accept this requirement |
Question8 | Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm |
Employment Type
Full Time
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