NC DHHS Senior Business Analyst
NC DHHS Senior Business Analyst
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Job Description
The NC Department of Health and Human Services (DHHS)is seeking a senior Business Analyst to support the business process andrequirements analysis and implementation of a statewide IT project for NorthCarolina State Laboratory of Public Health (NC SLPH).
DESCRIPTIONOF WORK:
The NC SLPH is seeking to replace the current LaboratoryInformation Management System (LIMS) for their Newborn Screening program with anew Newborn Screening Program Laboratory and Followup Information Managementsystem and requires the services of a senior Business Analyst role to work withthe business and other stakeholders to support the business process analysis.
This senior Business Analyst role will work withmultiple internal and external stakeholders to capture requirements businessprocess workflows and develop other BA artifacts using North Carolina Departmentof Information Technology Business Analysis Team tools and templates. The DHHS preference is to use the agile methodology for the project.
RESPONSIBILITIES
Developa strong understanding of the functions uses and requirements for the LabInformation Management System (LIMS)
Identifyingand documenting current and future state process workflows
Developingdocuments such as: Business objects inventory list Reports email notificationsand Forms List Email Notifications/Letters Inventory List User StoriesPermission Matrix Wireframes
Additionaldevelopment of documents may include but is not limited to entity relationshipdiagrams data dictionaries system context diagrams
Assistingin performing functional and integrated testing
Preparingand maintaining project documentation and artifacts including analysis reportsand user documentation
Workingwith project manager developers and endusers to ensure LIMS designs meetbusiness requirements
ProvidingUAT support including developing test scenarios and cases using DHHSmethodology
Supportingrequired system golive activities
Documentinggap analysis
Trackdelivery and review/approval progress of each deliverable in accordance withapproved Project Work Plan and RACI
AttendingPMO meetings
Employee willperform other related work as required
May require traveling in the local Raleigh area to attend meetings
KNOWLEDGE SKILLS AND ABILITIES /COMPETENCIES:
Demonstratedexperience participating in the documentation of functional requirements andtechnical specifications for existing and new applications
Strong writing andcommunication skills
Collaboration andrelationshipbuilding with their team members and clients
Resultsorientedindividual with a very strong work ethic and must be able to demonstrateexcellent negotiation communication and problemsolving skills
Ability to workwith customers as a member of crossdivisional work groups and maintainpositive and productive relationships with customers peers and superiors
Ability to actindependently with sound business judgment and thrive in environment withdiverse communication styles
Ability to prepareand present oral and written documents clearly and concisely
Ability to managecomplex assignments with multiple work streams and aggressive (and sometimescompeting) timelines
Understanding of SoftwareDevelopment Lifecycle (SDLC) concepts and process
Knowledge of andexperience with IT Service Management best practices and principles
Experience withMicrosoft Office Suite (MS Word EXCEL PowerPoint Visio) and MicrosoftProject
Extensiveunderstanding of SharePoint end user experience sites libraries lists andgroups
LabInformation Management System (LIMS) or other health systems experience isdesired
Musthave familiarity with agile methodology tools and frameworks i.e. scrumkanban
Required/Desired Skills
Questions
Employment Type
Full Time
Key Skills
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