Floating Field Support Engineer
Floating Field Support Engineer
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Job Description
Job Title: Floating Field Support Engineer
Locations:
- Atlanta GA
- Charlotte NC
- Detroit MI
- Washington DC
Experience Required: 3 to 15 years in Manufacturing/Industrial/Production/Machinery domain
Job Type: FullTime
Job Overview:
We are seeking a Floating Field Support Engineer to join our team and provide technical support to our customers in the manufacturing industrial and machinery sectors across multiple locations. The ideal candidate will have a strong technical background in manufacturing production or machinery with expertise in troubleshooting installation and system maintenance.
As a Floating Field Support Engineer you will travel between assigned locations providing onsite support for equipment and systems ensuring operational efficiency and offering troubleshooting expertise. This position requires flexibility problemsolving abilities and the capability to work independently while maintaining high customer satisfaction levels.
Key Responsibilities:
- Provide technical field support for manufacturing industrial production and machinery equipment.
- Install maintain and repair machinery and production systems at client sites.
- Troubleshoot and resolve technical issues related to machinery and production systems in a timely manner.
- Conduct routine inspections preventive maintenance and system upgrades to ensure optimal performance.
- Train clients on equipment usage maintenance procedures and best practices.
- Work closely with the engineering and support teams to ensure efficient solutions to customer problems.
- Document all service activities technical issues and resolutions in service logs and reports.
- Collaborate with customers to identify potential issues and recommend improvements to their equipment or systems.
- Assist in system testing configuration and calibration.
- Ensure compliance with safety standards and regulations at all times.
Qualifications:
- Bachelors degree in Engineering (Mechanical Electrical Industrial or related field) or equivalent experience.
- 3 to 15 years of handson experience in a field support maintenance or technical troubleshooting role within the manufacturing industrial or machinery sectors.
- Strong technical knowledge of industrial equipment machinery systems and production processes.
- Proven experience with troubleshooting and resolving mechanical electrical and softwarerelated issues.
- Ability to read and interpret technical manuals schematics and engineering drawings.
- Strong communication skills both written and verbal to interact effectively with clients and internal teams.
- Ability to work independently and manage multiple tasks in a fastpaced environment.
- Willingness to travel frequently between assigned locations.
- Strong problemsolving and analytical skills with attention to detail.
- Ability to work in challenging environments and adapt to different customer needs.
- Knowledge of safety protocols and standards in industrial settings.
Preferred:
- Experience with automation systems PLCs or control systems is a plus.
- Familiarity with industryspecific tools and software is an advantage.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with cuttingedge technology in the manufacturing and industrial sectors.
- Travel reimbursement for fieldbased support.
- Continuous learning and professional development opportunities.
- A dynamic supportive work environment with opportunities for career advancement.
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Employment Type
Full Time
