Account Manager - Catering Hospitality
Account Manager - Catering Hospitality
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Job Description
Responsible for the overall management and successful operation of the catering facilities. This includes planning and executing catering events managing staff ensuring customer satisfaction and overseeing financial performance.
Staff Management:
- Recruit train and supervise catering staff including servers chefs and kitchen staff.
- Provide ongoing coaching and performance feedback to staff.
Customer Service:
- Interact with clients to build strong relationships and address any concerns or special requests.
- Ensure highquality customer service standards are maintained throughout all catering events.
Financial Management:
- Develop and manage budgets for catering operations.
- Monitor and control expenses including food costs and labour.
- Maximize revenue through effective pricing and upselling.
Menu Development:
- Collaborate with chefs to create and update catering menus.
- Keep menus current reflecting industry trends and dietary preferences.
Quality Control:
- Maintain highquality food and service standards.
- Conduct regular inspections to ensure cleanliness and safety.
Inventory and Procurement:
- Manage inventory levels for food beverages and catering supplies.
- Coordinate with suppliers for timely procurement of necessary items.
Compliance and Safety:
- Ensure compliance with all food safety and health regulations.
- Implement safety protocols and training for staff.
Marketing and Sales:
- Promote catering services to attract new clients and retain existing ones.
- Participate in marketing and sales efforts to grow the catering business.
Qualifications :
- Successful catering background
- Excellent communicator at all levels
- Financially and commercially astute
- Excellent Management experience
- Ability to display a real passion for food and customer service.
- Excellent organisational skills with the ability to plan ahead.
- Demonstrate analytical approach to problem solving.
- Ability to work on own initiative.
- Intermediate Food Hygiene Certificate or above
Additional Information :
For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.
Join us and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are upbeat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example protecting the planet and supporting local communities.
Interested Even if you dont meet all requirements we like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.
BaxterStorey is committed to encouraging equality diversity and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
