Senior Data Center Engineer - Giza Systems EG
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1 Vacancy
Job Description
Job Description
- Manage and deliver the operation upgrade and configuration of servers OS and Backup solutions.
- Monitor the Engineers corrective maintenance visits is undertaken efficiently and timely meeting client satisfaction.
- Support Datacenter engineers in operation activities providing them with guidance and ensuring the work implemented is up to the required standards and in accordance to set milestones.
- Prepare and submits weekly and monthly progress report to the Datacenter team leader to clarify the current status and progress of assigned task.
- Participate in project planning for all the technical aspects related for his team. Support the Team Leader in hiring new resources if needed.
- Act as the technical interface with the client in regards to any queries concerning the installation phase.
- Manage the customer UATs.
- Handle and manage down time activities and its procedures.
- Support our customers inside/outside KSA.
- Investigate and identify the root cause of the incidents.
- Escalate customer satisfaction problems to Data center Team Leader Technical Project Services if necessary.
- Provide thirdlevel support to the technical Data center engineers.
- Provide technical training to new stuff and measure their capabilities.
- Responsible for personal and engineers development to meet business requirements.
- Prepare compiles and review the Project Technical Documentations with the details of the installation work and submits to team leader.
- Supervise the enrichment of the knowledge base system.
Personal Skills
- Excellent communication interpersonal and negotiation skills.
- Excellent people management skills
- Excellent analytical & problemsolving skills.
- Excellent command of English.
Technical Skills
- Indepth understanding of datacenter technologies including networking storage compute and virtualization
- System administration Linux Unix & Windows
- Very Good experience in VMware and VMware NSX.
- Very Good experience in storage and backup solutions
- Hardware implementation experience is must
- Hardware problems troubleshooting experience is must
- Deep knowledge with Cisco HyperConverged Solution (HyperFlex) is Preferred
- Deep knowledge with Cisco UCS Storage Server with Cohesity Data Platform is Preferred
- Deep knowledge with Veeam Backup and Replication solution design is Preferred.
- monitor large computer networks for problems from a central location
- communicate with the network team to track data center and network problems until resolution.
- Certifications in the above topics are preferred
- Veeam Certified Engineer (VMCE)
- Cisco CCIE Data Center.
Education
Bachelor of Engineering with a specialization in Communications or Computers
Job Details
Technical
Preferred Candidate
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Employment Type
Full Time
