Data Center IT Operator
Data Center IT Operator
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Job Description
Were searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!
If you believe in going above and beyond embodying excellence and bringing people and technology together like never before we would love to have a conversation with you!
What we seek to accomplish together:
- Perform shift duty to support 24x7 DC Operations standby duties for emergency.
- Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
- Onsite Management of works conducted within the Data Centre such as site preparation site survey network cabling electrical wiring airconditioning building power supply (including power generator) tests infrastructure & System maintenance onsite/offsite standby activities etc
- Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems Water Detection systems Fire Suppression systems PDU CCTV systems Card Access systems etc.
- Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
- Remote Hand Support (Media Management Visual Inspection Reboot devices staging room Physical connect/disconnect of HDD network cable connectivity test insertion of fibre SFP).
- Handle input and output media with due care for integrity of data and utility of media for subsequent use including offsite storage.
- Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS power temperature control humidity water detection sensor etc.)
- Perform event monitoring for IT Systems and Network infrastructure.
- Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality impact and customer Service Level Agreement (SLA).
- Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.
Qualifications :
A little about you:
- Diploma Computer Information Systems or related field.
- Minimum 2 years of experience in DC Operations Support and Batch Management
- Possess initiative with positive working attitudes and customer services oriented
- Independent and goaloriented
- Good team player
- Good communication and interpersonal skills
- Able to work shifts to support 24x7 Data Centre operations
What you might also need to have:
- Familiar with: ControlM 9.0.19.x Fundamentals Basic SAP Data Centre Operations Support ITIL methodologies
We are driven by our AEIOU beliefsAdventure Excellence Integrity Ownership and Unityand we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients Growing our people and Creating our future.
Together we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
