Branch Manager - London
Branch Manager - London
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Job Description
Do you want to take on responsibility and fulfil customer wishes As a Branch Manager at SIXT youll lead your team manage the fleet and ensure topnotch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses a company car and numerous development opportunities with an attractive basic salary dependant on experience an impressive performancebased bonus
YOUR ROLE AT SIXT
- You are responsible for budgets sales and market penetration across multiple branches as well as increasing revenue and profitability
- You lead and develop Management Trainees Rental Sales Agents and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet operational tasks (e.g. health and safety corporate CI defleets) and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture handle complaints and work with regional managers to optimize processes
YOUR SKILLS MATTER
- Service Mindset You have a serviceoriented mindset and value direct customer interaction
- Management Experience At least 3 years of branch management experience required with 24 years in sales and customer service
- Team Development Proven experience in developing and upskilling team members
- Organizational Skills Strong organizational and multitasking abilities
- Communication Excellence Excellent leadership communication and interpersonal skills
WHAT WE OFFER
- Generous Time Off & Company Car Enjoy 25 days of annual leave plus bank holidays along with the convenience of a company car
- FamilyFriendly Support & Wellbeing Benefit from familyfriendly policies along with access to the Yulife wellbeing app to support your health
- Exclusive Employee Benefits Take advantage of special terms for SIXT car hire with perks extended to friends and family through our staff rental scheme
- Professional Development & Uniform Access paid training sessions and numerous opportunities for growth while maintaining a professional appearance with a complete uniform
- Life Assurance & Employee Assistance Feel secure with inservice life assurance and get support through the Employee Assistance Programme
- Health Cashback Plan Benefit from the Medicash health cashback plan for added peace of mind
Additional Information :
About the department:
As a mobility service provider our Branches & Operations division is the point of contact with our customers: whether by phone app or directly in our SIXT branches. This means: premium service directly to the customer advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team it is easier to explain our products find the best solution for the customer and manage the daytoday business.
About us:
We are a leading global mobility service provider with sales of 3.07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (cab driver and chauffeur services) SIXT (car subscription) and gives our customers access to our fleet of 222000 vehicles the services of 1500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2098 rental stations. At SIXT a firstclass customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and longterm stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility Apply now!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
