Regional Service Manager South Poland
Regional Service Manager South Poland
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
As the Regional Service Manager your responsibilities will include:
- Lead coach and develop a team of field service technicians fostering a highperforming and motivated team environment.
- Ensure customer satisfaction by maintaining high standards of service quality and timely issue resolution.
- Drive operational excellence by monitoring KPIs streamlining processes and managing resources effectively.
- Collaborate with the broader service management team to implement and improve service strategies.
- Conduct regular visits to customers to maintain strong relationships and ensure service expectations are met.
- Ensure compliance with company policies and procedures maintaining the highest safety and quality standards.
- Take part in various projects where your competence will contribute to the Business Units results
Qualifications :
Your profile
- Proven experience in service management or a similar role ideally with field service teams.
- Strong leadership and team management skills with the ability to motivate and guide a team.
- Exceptional customer focus and communication skills with the ability to build strong client relationships.
- Strong problemsolving and organizational skills with a resultsoriented mindset.
- Technical proficiency and understanding of servicerelated processes.
- A valid drivers license and willingness to travel across the region.
- Ability to visit the Warsaw office once per week.
- Fluent in English and Polish.
Additional Information :
Our benefits:
- An engaging role in a dynamic and supportive team.
- Competitive remuneration and benefits package.
- We provide laptop mobile phone and a company car.
- You can expect an exceptionally good working atmosphere and a culture of mutual respect as well as a company that lives sustainability.
- Opportunities for professional development and growth within the company.
- Flat hierarchies and the opendoor principle in a futureoriented company.
- Regular employee satisfaction surveys and regular employee events.
- Option for private health insurance cofinancing sport card benefit platform.
- ELearning platform employee referral program.
- Leading the resource revolution together at TOMRA we are working to create a sustainable future become part of it!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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