CRM Manager
CRM Manager
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
We are looking for a CRM Manager to join our team. Your main responsibilities will be:
- Implement new chains and optimize the current ones
- Set up tasks for designers analysts copywriters operations team
- Carry out adhoc project tasks according to business needs
- Prepare work results reports
- Create a communication strategy and execute casino promotions/ campaigns
- Basic user segmentation
- Set up tasks for designers analysts copywriters operations team
- Grow CRM and Retention metrics
- Monitor and control retention reactivation communication conversion metrics MAU and LTV
- Operation of processes aimed at increasing the metrics of ones stream (Sports or Casino)
- Design communication flows using various communication channels
Qualifications :
- 23 years in CRM management within the iGaming industry with a focus on building longterm customer relationships
- Experience in building communication flows using various communication channels.
- Proactive & Initiative: You take charge and are ready to lead projects to successful completion
- DataDriven: You make decisions based on metrics and KPIs leveraging data for insights
- Communication Skills: You can effectively communicate with various teams and clients crafting clear and compelling messages
- Customer Understanding: You deeply analyze customer needs and behavior to develop personalized offerings
- Creative Problem Solver: You find innovative solutions to enhance customer engagement and retention
- Adaptable: You quickly respond to market changes and are ready for new challenges
- Market Analyst: You research trends and competitors to refine CRM strategies and products
- English: Intermediate or higher
Additional Information :
We offer:
- Global Flexibility: Embrace the freedom to work from anywhere in the world with remote work options that let you craft the perfect worklife balance.
- Vacation: 20 working days.
- Paid sick leave
- Learning Coverage
- Team Building programs
- Mental Health Programs
- Sport coverage
- Medical insurance dental coverage
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
Department / Functional Area
Key Skills
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