General Manager - Bicester Village 40 hours
General Manager - Bicester Village 40 hours
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Job Description
Reporting directly to the Regional Manager of the South & North this pivotal position as General Manager for Bicester Village our number one store in the UK offers a unique opportunity to lead our topperforming store globally for Rituals.
This role is a significant career catalyst for a seasoned Manager to step in and have the chance to make a substantial impact on the growth and future of Rituals. To excel as a General Manager (GM) for Rituals you will need a blend of strong leadership impressive operational expertise customer centric focus and deep industryspecific knowledge of the retail landscape.
As the General Manager of Bicester Village your primary goal is to craft an unforgettable customer experience while nurturing your team to achieve their full potential. This is a highvolume fast paced and dynamic store with exceptional growth prospects demanding a leader with boundless energy a innovative drive and a keen operational and business acumen. Commercialty will be at the forefront of what you do.
You will collaborate closely with the Regional Manager to implement our local business strategy consistently exceed performance targets and provide strong effective leadership. You will set the standard by leading from the front being hands on when needed and coaching your team to excel in delivering outstanding customer service all whilst taking them on the journey here at Rituals.
In this role you will establish daily objectives and action plans to drive key performance indicators (KPIs) develop monthly strategies to meet productivity targets ensure flawless store administration manage inventory oversee daytoday operations and champion employee wellbeing. Your leadership will foster a positive environment through regular oneonone meetings genuine connections with your team and celebrating their successes both on and off the shop floor.
Qualifications :
High on energy low on ego and with a little bit of humour!
You are one of a kind because of your unique ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition as General Manager you bring a wealth of knowledge are inspiring and performance orientated. On top of that you have:
- Prior relevant experience as Senior Store Manager or General Manager within retail luxury or hospitality.
- Experience in HR Policies procedures Recruitment and all elements of people management (e.g. communication motivation coaching connection and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problemsolving skills.
- Strong leadership and team management
- Customer centric approach
- Operational efficiency
- Knowledge and passion of the wellbeing or lifestyle/beauty industry
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
