Relationship Manager - Gaming - Studio Ops team
Relationship Manager - Gaming - Studio Ops team
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Job Description
Were looking for a Relationship Manager to build and strengthen client relationships ensuring satisfaction loyalty and business growth.
Join us to make a meaningful impact and drive exceptional client experiences.
What Youll Do
- Cultivate strong longterm relationships with clients serving as their main point of contact.
- Conduct consultations to understand client needs and provide tailored solutions.
- Analyze feedback and data to identify improvement opportunities.
- Develop strategies to maximize client satisfaction and drive revenue.
- Collaborate across teams to align offerings with client needs.
- Identify and act on upselling and crossselling opportunities.
- Address client concerns proactively ensuring a seamless experience.
- Stay updated on market trends industry regulations and competitor activities.
- Maintain accurate records of interactions using CRM tools.
Qualifications :
- Strong vendor management expertise to optimize supplier relationships.
- Knowledge of payment security standards (e.g. PCI DSS) and regulatory compliance in the gaming industry.
- Proficiency in risk management market research and strategic thinking.
- Excellent data analysis negotiation and communication skills.
- Experience with project management and usercentered design principles.
- Solid understanding of regulatory compliance in betting and gaming.
- Proven problemsolving ability and a collaborative crossfunctional approach.
Additional Information :
At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.
Depending on your role and location you can expect to receive benefits like
- A regular bonus
- Healthcare support
- A stake in our success through our ShareSave scheme
- Great development opportunities
- Wellbeing support and so much more.
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.
At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
