Main objective of the job:
- Is responsible for people and functional management within own area of responsibility.
Main attributions and responsibilities:
- Supervises and delegates tasks regarding day to day activities to team members;
- Provides services to customers in accordance with the agreed Service Level Agreements (for the team managed);
- Ensures processes within area of responsibility following agreed corporate guidelines central Directives and local working instructions;
- Implements conducts and documents process related controls;
- Provides required information/ documents to internal and external auditors;
- Offers support in onboarding new comers (identifies training needs training assignment follow up on completion and overall progress/ development);
- Provides guidance to Accounting staff to optimize performance including monitoring workloads and related assignment in order to ensure completion of activities in time and quality;
- Provides support to the Head of SSC to other SSC departments whenever needed and to other customers employees within the frame of Service Level Agreement;
- Ensures complete timely and duly reporting to management; escalates topics/ issues according to agreed escalation matrix;
- Ensures that customers complaints are analyzed and handled efficiently errors corrected and measures implemented to avoid future occurrence;
- Derives monthly KPIs analyses and comments results/ variances and proposes improvement measures;
- Attracts develops retains and efficiently manages associates within area of responsibility including direct reports;
- Conducts Goal & Performance Dialogue/Annual Salary Review/Talent & Associate Review for direct reports;
- Creates requests for replacement of personnel and participates in the hiring process (e.g. screening of candidates proposed by HR interview participation and hiring decision);
- Promotes and drives process standardization harmonization and improvements;
- Approves and monitors vacations days off home office and requests from the team supporting IDM request for the team in his/her area or responsibility;
- Ensures efficient and timely communication with all relevant stakeholders (customers own team other shared services processes external parties administrative support departments);
- Fulfils any other tasks related to area of responsibility as requested by direct superior.
- Participates as team member in Hiring team involved in the Recruitment and Selection process also in Integration of a new team member;
- Responsible for Performance and Talent process and for associate development motivation / satisfaction and promotion;
- Coordinates the team to achieve business goals.
Qualifications :
Studies:
- University Diploma
- High school Diploma
Knowledge and Skills:
- Solid knowledge of Shared Services Finance and Accounting processes organization and reporting structures;
- Good experience in working with SAP or other ERP systems;
- Language: English advanced
- Good organizational skills (organizational design and development planning and delegation);
- Strategic thinking;
- Management and leadership experience and skills;
- Previous relevant experience in a similar role;
- Customer and solution oriented attitude;
- Multicultural work environment exposure;
- Excellent communication and interpersonal skills;
- Good presentation skills.
Additional Information :
#LikeABosch Benefits:
Financial benefits:
- Flexible benefits system In addition to your salary we provide 2700 RON/year through your benefits account allowing reimbursements based on your preferences;
- Meal tickets A balanced diet includes at least one hot meal per day therefore we offer you meal tickets with a value of 35 Ron;
- The 13th salary Your contribution to Bosch is valuable. Celebrate a successful year with the 13th salary just in time for the winter holidays;
- Celebrate together We Like to give presents to our Loved ones therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too as they will also receive 300 Ron;
- Loyalty bonus: We value your commitment and at 5 years you will receive 750 RON at 10 years 1500 RON and for every additional 5 years brings another 1500 RON. Its our way of saying thank you for being part of our journey.
- Language courses A new language is key to a new world so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module.
- Referral bonuses We build our teams on trust so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions we will honor you with an attractive bonus;
- Relocation package If youre being recruited from more than 50 km away we provide a standard relocation package of 500 Euro (conditions apply). This is a onetime fee paid together with your first salary.
- Life events celebration Your family is growing while working at Bosch We congratulate your newborn with a 5000 RON bonus;
- Unforeseen situations In case of unfortunate events we support you by offering you free days and financial support (handled on a casebycase basis);
- Discounts to our partners We have a strong network in our community so we can offer you discounts to various businesses such as ISHO Vodafone and others.
WorkLife Balance:
- Smart Work Our working contracts are standardized to include the home office. Occasionally you might be asked to come to the office (trainings workshops team events). Talk to your leader for more information.
- Flextime possibility We care about your schedule therefore we try to offer you flexible working hours according to personal and business needs. Please discuss this with your leader.
- Growing number of vacation days Worklife balance is essential for us therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 25 days.
- Internal communities You are welcome to become an active member of our internal communities: Trainers Community Wellbeing Community Quality Ambassadors Project Management Ambassadors IT Community and many others;
- Work from abroad: Do you want to work a few days from abroad Our Smart Work concept allows you to work from outside Romania for up to 30 days per year. Conditions apply. Please contact HR for support.
Health and sport:
- Medical subscription We know how important health is so you get a medical subscription through the Regina Maria network paid by the companyextended package of medical tests free or reduced ultrasounds and consultations.
- Sports benefits Being active helps you in your personal and professional Life so we encourage you to stay in shape by using the 7Card discount for Smartfit Studio; See also: flexible benefits;
- Psychological counseling Through the medical subscription you can benefit from several free psychological counseling sessions at Clinicile Oana Nicolau and at a discounted price afterward.
Development:
- Bookster the road to selfimprovement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office (and your home).
- Training and certifications We believe in a LifeLong Learning approach so we invite you to take part in technical and soft skills training delivered by our internal training team and through other methods.
- Professional Development Great opportunities to develop yourself within the company. Choose between different career paths: expert project manager or associates manager. Whether an upward or lateral move well be by your side.
- Teambuildings We organize yearly teambuilding activities for your department so you get to know each other and build trust among your peers;
- International Assignments You can work on international projects with and in other Bosch Locations as we have offices in more than 60 countries worldwide;
- Diversity and multicultural mindset More than 10 different nations are represented and several Languages are spoken by our colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences.
Remote Work :
No
Employment Type :
Fulltime