Undergraduate Placement Year 2025 - Employee Experience Intern

Join us for your placement year in summer 2025! Our internships are designed to give you an insight into what its like to work for a worldrenowned brand with a culture of support and community.

In this role you will be responsible for:

• Ensuring an excellent first impression and employee experience by managing the induction for new Field Service Engineers.
• Supporting a team of over 350 Service Engineers and Apprentices to ensure they have the information skills knowledge and equipment to provide our marketleading customer service.
• Supporting our employees in driving customer engagement and loyalty for our brand.
• Developing training and communication material to support the implementation of new processes for the Field and Contact Centre.
• As a core part of our After Sales department you will be advising and supporting our managers on a range of queries to ensure the smooth running of daytoday operations.
• Using your initiative and cando attitude to solve complex problems involving many different stakeholders.
• Assisting with organising and running a variety of Field Service and After Sales events and conferences.
• Opportunity to meet and develop relationships with a variety of different people from diverse backgrounds across the organisation.
• Assist in the selection process of New Apprentices (Selection Days).
• Liaise with external service providers.
• Support Internal Quality Auditing and Training teams within the Aftersales Department.

Interested Upload your CV and a Cover Letter today!

Qualifications :

Please note that to be eligible for this role you must be an undergraduate student seeking a placement year as part of your degree if you do not meet these criteria please consider applying for other positions.

Our ideal candidate must have:

• Computer literate with a good knowledge of Microsoft Office packages and is ready to embrace new ways of working through digitalisation.
• Good organisation and planning skills with the ability to prioritise workload.
• Ability to adapt quickly to changing working environments.
• Hardworking with a good attention to detail and a quality mindset.
• Has the capability to work well in a team as well as independently using own initiative.
• Have the confidence to challenge and propose new ideas.
• Prioritising and completing urgent tasks and longerterm project work.
• Ability to communicate confidently with people at all levels.
• Bringing fresh eyes and new ideas to existing ways of working and contributing to the culture of continuous improvement.

The following skills and attributes would be a bonus but arent essential to the role:

• Full UK Driving License

Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.

Additional Information :

Deadline for Applications: 10th December Please note we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: July 2025  Please note that this date is advisory and can be flexible within reason.

Contract Duration: 1 year

Working Hours: 39 hours per week standard working pattern of 08:00 17:00 Monday to Thursday and 08:00 16:00 Friday with a 1hour lunch break

Working with us comes with the following benefits:

• 20 days annual leave per year plus bank holidays
• Access to the Perkbox Benefits platform
• Discounts on products from across the Bosch Group
• Enhanced pension contributions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Policy to support growing families
• Health & well being support including: over 200 trained mental health first aid champions free of charge employee assistance programme
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• And more!

Remote Work :

No

Employment Type :

Fulltime