Your Career
The Cortex team builds and delivers the industrys most advanced SecOps platform consisting of XDR XSIAM XSOAR and XPANSE. As a member of the Cortex DevOps team your role involves operating and maintaining a largescale GCP environment
We are looking for a motivated leader in the capacity of a Sr. SRE Manager to join our Cortex XDR DevOps group in our India center. We are responsible for reliability scalability and Operational excellence while keeping an eye on latency performance and capacity of GCP hosted data stores primarily BigQuery. As part of this role you will collaborate closely with our engineering teams to develop innovative solutions that provide clear and actionable insights into our systems performance and health. More information about the Cortex product can be found here
- Contribute to the success of the Data platform team.
- Develop expertise in new technologies
- Work with developers researchers data scientists and security experts
- Ensure that applications are scalable and reliable
- Develop tools and automation frameworks
- Automate robust deployment of robust services
- Orchestrate endtoend monitoring and alerting
- Participate in design reviews
Your Impact
- Build grow and nurture a highperforming SRE/DevOps team including hiring mentoring and professional development
- Contribute to a seamless 24/7 roundtheclock site reliability engineering workflows in conjunction with the regional teams in the organization
- Influence and align the Organizations vision by collaborating with Customers Partners Product Management and Engineering teams
- Deliver highquality results with full ownership and take the product/ service to the next level
- Implement and promote Agile methodologies and SRE/DevOps practices to streamline development processes
- Own career development of the team through active coaching
- Foster a strong team culture of engineering excellence customer passion collaboration diversity and inclusion
- Communicate effectively with stakeholders including upper management to provide updates on project progress risks and roadblocks
- Facilitate clear and open communication within the SRE/DevOps team
Qualifications :
Your Experience
- 15 years of experience in SRE/DevOps roles with a focus on cloudbased infrastructure
- 5 years of experience managing a team of SRE/DevOps engineers primarily working in Google Cloud ( GCP )
- Deep knowledge of modern infrastructure management and site reliability engineering practice including InfrastructureasCode tools (e.g. GCP AWS Terraform K8s Help etc.)
- Solid understanding of public cloud technologies (GCP AWS Azure) with handson technical knowledge of Google Cloud Platform ( GCP )
- Deep knowledge of modern software development tools/ways of working (e.g. git/GitHub DevOps tools metrics/monitoring ) and development environments to provide DevOps services and solutions
- Experience with building tools to improve the reliability of systems automated remediation of issues or improve scalability with handson experience collecting performance data analyzing troubleshooting and tuning
- Leverage AIdriven operations to enhance incident response automation and proactive monitoring and to improve overall system efficiency
- Knowledge of defining and monitoring system quality measures including SLIs (Servicelevel Indicators) SLOs (Servicelevel Objectives) and Servicelevel Agreements (SLAs)
- Work closely with customer support teams to provide timely and accurate updates to customers during incidents setting realistic expectations for resolution times (MTTR)
- Lead the development and implementation of robust incident management processes ensuring timely detection response and resolution of incidents affecting system reliability
- Exceptional leadership skills with the ability to inspire mentor and motivate a team including performance evaluation and career development
- Excellent communication skills with the ability to work collaboratively and effectively with crossfunctional teams and knowledgesharing
- Ability to interact effectively at all levels with sensitivity to cultural diversity
- Ability to convey complex technical concepts to nontechnical stakeholders
- Active listening conflict resolution skills strong problemsolving abilities
- Capacity to handle highpressure situations and make critical decisions quickly
- Understanding of the companys business goals and the ability to align team efforts accordingly
Additional Information :
The Team
We are a global cybersecurity leader dedicated to protecting the digital age by preventing successful cyberattacks. The Cortex group of products XDR XSIAM XSOAR Platform enables organizations to embrace digital transformation securely leveraging automation analytics and continuous innovation. Designed for ease of use and automation it empowers customers to prevent cyberattacks and focus on priorities. Through our Application Framework we foster an open ecosystem of developers maximizing the value of existing investments in data and security infrastructure.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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Remote Work :
No
Employment Type :
Fulltime