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You will be updated with latest job alerts via emailAbout Sitecore
Sitecore delivers a composable digital experience platform that empowers the worlds smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader Sitecore is the leading company bringing together content commerce and data into one connected platform that delivers millions of digital experiences every day. Thousands of bluechip companies including American Express Porsche Starbucks LOral and Volvo Cars rely on Sitecore to provide more engaging personalized experiences for their customers.
About the role
The Product Support team provides assistance in solving nontrivial technical challenges to its Partners and Customers and is a key contributor in ensuring successful implementations of many projects.
Software Engineers spend most of the time on deep investigation of the reallife usage of the Experience Platform Experience Manager Cloud Content Hub and other products working with the product code troubleshooting complex problems developing patches and code examples.
The work process involves written communication with Certified Developers from around the world while online meetings are used for the most complex projects and critical situations.
In addition to helping Partners and Customers deliver successful solutions the team contributes to the development of its products develops and maintains own modules and applications.
Position of the Software Engineer in the Product Support team provides technical and personal growth opportunities in the wide range of different professional areas for both new and experienced software development specialists.
Position will require participation in 24x7x365 shift coverage rotation including work during late hours and during weekends according to the predefined schedule and in compliance with all local labor regulations.
Qualifications :
Ideal candidates will have the following background:
Experience in the following would be a plus:
Additional Information :
We believe that coming together as a community in person is important for innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and inoffice working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
Remote Work :
No
Employment Type :
Fulltime
Full-time