VP Go-to-Market Tech Perf FMX
VP Go-to-Market Tech Perf FMX
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1 Vacancy
Job Description
Accor Tech is a leading hospitality technology operating across the world: our global #OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor.
Our 1200 Heartist passionate about innovation and problemsolving support our 5500 hotels and offices in 110 countries to deliver an exceptional experience to our 100 million customers.
They also dedicate themselves to shaping the future of our rapidly evolving and highly competitive industry while building a sustainable future.
Join our truly diverse and creative team that tackles technical challenges every day.
With us dare to impact the world!
Here is where your greatest challenge awaits you:
The VP GotoMarket & Tech Perf supports the regions and brands in delivering the best tech services to Accor properties by driving the strategic deployment of technology solutions and ensuring high customer satisfaction through seamless and efficient processes between central departments and regions.
This role is key in facilitating the relationship and efficient collaboration between central product departments and tech teams in the regions and the brands.
It ensures that proper materials are provided to field teams and rollouts are prioritized based on business value and team capacity with a focus on monitoring progress and hotel satisfaction.
The mission of the central coordination team is to create and continuously maintain the conditions of success for regions to efficiently roll out products and provide best tech services to our properties and to monitor and measure success through business performance.
Business Performance Governance & PMO: monitor and drive business performance of Hospitality Tech department across regions & brands and continuously improve processes:
Set up and manage continuous improvement of endtoend processes across Hospitality Tech
Define and maintain the department scorecard (KPI OKR) control invoicing of services maintain central visibility on services subscribed by each property control and improve the HT department P&L in coordination with Finance follow up on internal and external audits
Go to market activation: secure successful and seamless product & services deployments in regions & brands ensuring key success factors are activated (consolidated and prioritized roadmap based on capacity and value generated; and relevant & useful collaterals for teams on the field):
Demand management prioritization and central roadmap
Building materials for various field teams or stakeholders: CTS (e.g. sales pitches) Rollout teams (e.g. technical guide) Hotels GM/VPO (e.g. OVP) Hotel staff (e.g. trainings)
Defining training strategies for properties
Vendor & Sourcing: Support regions & brands in driving performance of vendors used regionally by providing framework (scorecards consolidated view on long tail providers etc) to ensure quality of service provided by vendors
Hospitality Tech internal communication: support cascading of Hospitality Tech strategy and ensure team engagement in HT by managing efficient communication across regions and brands:
Support Global CIO in managing communication across regions and brands through relevant channels
Liaise with BD&T comms to create consistent messaging to be adapted for Hospitality Tech
Compliance: help improve the compliance rate of hotels to PCI DSS standard by assisting hotels for PCI compliance selfassessment worldwide and collecting certificates
Qualifications :
And You
Typical background:
- Proven track record in leading crossfunctional teams and managing largescale projects involving transformation
- Experience in strategic planning and execution within a global organization
- Advanced degree in Business Information Technology or a related field
- Experience in the hospitality industry particularly in technology deployment and management is a plus
Competencies:
- Ability to lead and supervise multiple teams ensuring alignment with strategic goals
- Proficiency in managing complex projects to ensure timely and successful rollouts
- Expertise in developing and implementing plans that prioritize business value
- Strong skills in communication and organization
- Get things done mindset
- Fluent in English and French
Additional Information :
Accor dares to impact:
the world
We are committed to the world around us with a strong employer culture focused on the development of our 300000 talents.
On the tech side we are committed to reducing the impact of digital technology across all our projects.
your career:
We enable all our employees to manage their worklife balance and offer them the means to shape their work environment according to their preferences.
Training and career paths are defined both individually and collectively allowing us to grow together on a daily basis.
We value the richness of diverse nationalities represented from various backgrounds encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees especially those with disabilities.
Specifically at Accor Tech
Continuous improvement & training: Hackathons exceptional technological partnerships dedicated talent management and a specialized platform for training Digitech Academy & certifications.
and also
Remote work
Work from Everywhere: Personal access provided to over 500 coworking spaces many of which are within our hotels.
ALL Heartist Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide.
Heartist for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).
An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.
Sustainable Mobility Package up to 700 for the use of green transportation or 75% coverage of Pass Navigo (public transportation pass).
10 meal vouchers.
A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.
And at our Issy les Moulineaux site: Collaborative workspaces an employee restaurant unlimited coffee gaming and sports areas a concierge service and a park just across the street
Is this mission appealing to you
Recruitment is all about people!
Apply and we will offer you:
A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.
- An interview with the team manager responsible for the role you are interested in.
For some roles you might also be required to complete an assessment (use case and motivation questionnaire.
- A final interview with our Human Resources team to discuss our Groups culture work environment training program career prospects as well as various benefits offered by the Group.
A personalized feedback.
#accortech
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
