This is a remote position.
Job Description for Inbound Sales Agent for Telco Products
Responsibilities:
- Answer inbound calls from potential customers interested in telecommunications products
- Explain features and benefits of various telco offerings
- Assist customers in selecting the most appropriate products for their needs
- Process sales transactions and enter customer information into the system
- Achieve sales targets while maintaining high customer satisfaction
Requirements:
- Excellent communication skills in English
- Basic understanding of telecommunications products and services
- Customer service orientation with a positive attitude
- Ability to work in a fastpaced environment
- Basic computer skills and familiarity with CRM systems
Scope:
- Monday to Friday 9am to 6pm Eastern with an hour unpaid break
- Handle a high volume of inbound sales calls daily
- Work within defined scripts and sales processes
- Collaborate with team members to share best practices and achieve team goals
- Participate in ongoing product training and sales skill development
- With bonuses based on sales