GUIDE SUPERVISOR العربية

GUIDE SUPERVISOR

Awn Enterprises

Posted on : 24-12-2024

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1 Vacancy

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Jobs by Experience

1-3years

Job Location

Yanbu - Saudi Arabia

Monthly Salary

SAR SAR 6000 - 7000

Vacancy

1 Vacancy

Posted on : 24-12-2024

Job Description

JABA a subsidiary of Baheej Investment Company and owned by ASFAR a Saudi Tourism Investment Company under the Public Investment Fund operates in collaboration with AWN Enterprises and Tamimi Group. As a premier Destination Management Company (DMC) JABA is redefining tourism and leisure in Yanbu and surrounding regions.

With a commitment to adventure education and sustainability JABA offers innovative experiences that blend thrill learning and enjoyment providing toptier equipment and expertise. Join us in revolutionising the travel industry and delivering unforgettable purposedriven experiences.

Job Summary: We are seeking an experienced and dynamic Supervisor Tour Guide to oversee and manage our team of tour guides. The ideal candidate will have a strong background in tourism excellent leadership skills and a passion for sharing Saudi Arabias heritage with visitors. The Supervisor Tour Guide will ensure the delivery of highquality tours support team members and maintain operational excellence.

Key Responsibilities:

Supervise and manage a team of tour guides ensuring they provide accurate engaging and informative tours.

Develop and implement training programs for new and existing tour guides to enhance their knowledge and skills.

Schedule and coordinate tour guide assignments to ensure coverage and efficiency.

Monitor and evaluate tour guide performance providing feedback and conducting performance reviews.

Ensure all tours are conducted in accordance with company standards and safety guidelines.

Handle escalated issues or complaints from tour participants providing effective resolutions.

Collaborate with the management team to develop new tour offerings and improve existing ones.

Stay informed about new attractions events and industry trends to keep tour content relevant and exciting.

Assist in developing marketing strategies and promotional materials for tours.

Maintain records and prepare reports on tour operations including attendance feedback and incidents.

Foster a positive and collaborative work environment encouraging team cohesion and motivation.

Requirements

Qualifications:

Bachelor s degree in tourism hospitality management or a related field.

Minimum of 35 years of experience in the tourism industry with at least 12 years in a supervisory role.

Extensive knowledge of Saudi Arabian history culture and geography.

Excellent communication interpersonal and public speaking skills.

Fluency in English and Arabic; additional languages are a plus.

Strong organizational and multitasking abilities.

Ability to work flexible hours including weekends and holidays.

Proven leadership and team management skills.

Customerfocused attitude with the ability to handle challenging situations calmly and professionally.

Valid driver s license and clean driving record (if applicable).

Tour guide licenses (Preferred)

Employment Type

Full Time

Company Industry

Key Skills

Apply Now

About Company

Awn Enterprises

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GUIDE SUPERVISOR

Awn Enterprises

Job Description

Requirements

Requirements

Employment Type

Company Industry

Key Skills

About Company

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