This is a remote position.
About Heritage Health Network:
Heritage Health Network (HHN) is a leading healthcare organization committed to improving the health and wellness of vulnerable populations in Riverside and San Bernardino counties. We deliver Enhanced Care Management (ECM) by integrating clinical care with essential social support to provide hightouch personcentered services. Our mission is to empower and inspire our members those at risk of hospitalization experiencing health disparities or living with limb loss to live longer healthier and happier lives.
Position Overview:
We are seeking a Licensed Behavioral Health Care Manager (BHCM) to provide clinical oversight and coordination within our ECM program. In this parttime remote role you will collaborate with a multidisciplinary care team to ensure members receive comprehensive culturally sensitive and empathetic behavioral healthcare.
Job Type: Remote Parttime 1020 Hours per Week.
Requirements
Key Responsibilities:
Clinical Oversight: Review and sign off on charts and case notes to ensure compliance with regulatory and quality standards.
Team Collaboration: Participate in weekly case management meetings with the ECM care team to support integrated holistic care plans.
Behavioral Health Assessments: Conduct or oversee comprehensive assessments to identify behavioral health and psychosocial needs informing individualized care plans.
Supervision: Guide and provide clinical supervision to care team members ensuring high standards of practice and professional development.
Care Management: Offer ongoing management of behavioral health conditions including counseling crisis intervention and resource coordination.
Community Engagement: Collaborate with community organizations participate in outreach activities and provide presentations or workshops as needed.
Documentation: Maintain accurate timely records in the electronic health record (EHR) system while adhering to confidentiality and compliance standards.
Qualifications:
Active California licensure as an LCSW LMFT LPCC or Psychologist in good standing.
Minimum of 2 years of experience providing direct member services.
Strong knowledge of MediCal regulations and behavioral health care practices.
Expertise in evidencebased practices (EBPs) DSMV and behavioral health methodologies addressing conditions such as depression anxiety trauma and substance use disorders.
Exceptional interpersonal communication and organizational skills with a demonstrated ability to work within a multidisciplinary team.
Familiarity with health disparities affecting vulnerable populations particularly Black and Hispanic communities.
Proficiency in care coordination crisis intervention and culturally competent care.
Benefits
Heritage Health Network offers a supportive community and opportunities for professional growth aiming to enhance patient and employee experiences. Join us in making a lasting impact on community health.
Key Responsibilities: Community Liaison: Serve as a key connection between HHN and the community, enhancing access to healthcare services and resources. Outreach and Engagement: Conduct proactive outreach activities to raise health education and awareness within the community. Healthcare Navigation: Assist members in navigating the healthcare system, ensuring they understand their care plans and steps needed for recovery and well-being. Emotional and Social Support: Provide crucial emotional and social support to clients and their families, especially in hospital or home settings post-amputation. Gap Identification and Solutions: Collaborate with the ECM team to identify gaps in care and develop solutions to address these gaps. Resource Facilitation: Facilitate connections to community resources, including social, educational, and financial assistance programs. Caseload Management: Manage a caseload of 60-75 members, meeting them in the community or at their place of preference. Documentation: Accurately document the dates, time, and nature of services provided to members, integrating this information into the member s medical record. Plan of Care Participation: Participate in the development of care plans in collaboration with the member s care team and licensed providers. Qualifications: Lived Experience: Must have lived experience that aligns with and provides a connection to the members served. This can include experiences related to incarceration, military service, pregnancy and birth, disability, foster system placement, homelessness, mental health conditions, substance use, or being a survivor of domestic violence or exploitation. Cultural Competence: Shared race, ethnicity, sexual orientation, gender identity, language, or cultural background with the community served is highly valued. Passion for Service: Demonstrated passion for community service and healthcare, particularly focusing on vulnerable populations. Communication Skills: Exceptional communication and interpersonal skills, capable of engaging effectively with diverse groups. Organizational Skills: Strong organizational abilities, with the capacity to work independently and as part of a multidisciplinary team. Community Knowledge: In-depth knowledge of local community health needs, resources, and cultural nuances. Experience: Previous experience in community health work, social work, or a related field is preferred but not required. Bilingual Skills: Bilingual abilities are highly valued to better serve our diverse community. Mobility: Must be willing and able to travel within Riverside and San Bernardino counties for home visits and community engagement activities.