Job Description
Reporting to the Regional Quality Manager Europe and functionally to the Customer Operations and Service Sites the Quality Manager ItalyGreeceTurkey will plan coordinate and manage the development and implementation of all aspects of the Company Quality Program. Additionally the role will be responsible for sharing the lesson learned and the best practices identified at the site with the Global Quality Organization.
Duties & Responsibilities
What youll do
- Prioritize and manage Quality department activities and workload to support the strategic goals of the company.
- Collaborate with senior leadership to align process improvement efforts with organizational goals and objectives ensuring strategic alignment and driving continuous improvement culture throughout the company.
- Manage the ISO 9001:2015 certification process.
- Manage the Quality Management Systems (QMS) and site Product certifications
- Oversee external and internal audits.
- Lead and motivate teams to develop metrics and scorecard to guide improvement efforts.
- Review and action customer incidents and inquiries.
- Lead corrective action process to ensure that identified causes are adequately addressed.
- Lead problem solving and root cause identification efforts.
- Lead new product qualifications for both product performance and manufacturability.
- Lead continuous improvement teams using Lean and Six Sigma tools using the following tools: Value Stream Mapping Cpk/Ppk GR&R SPC Control Plans Sampling Plans Kaizen 5S Statistical Analysis SMED 5 whys Root Cause analysis VOC QFD Error Proofing Robust Design FMEA Cause and Effect Diagrams Pareto Analysis etc.
- Work with Customer Operations and Service sites to identify and document incidents and noncompliance findings. Assisting and managing the activities of the Quality Managers/Site leaders to create corrective action plans to manage noncompliances to closure.
- Support local Supplier Qualification and issue resolution
- Provide tactical strategic support at a Customer Operations and Service Site level.
- Coach and council employees on performance deficiencies and document as required.
- Support the development of the quality management system to manage government/nuclear programs.
- Support the development of the quality management system to manage regulatory compliance.
- Additional duties as assigned.
Qualifications :
The Individual
What youll definitely need
- Bachelors in Engineering (Industrial Mechanical or Manufacturing Preferred)
- Knowledge and understanding of QMS Processes and ISO 9001.
- Certification as Internal Auditor or Lead Assessor
- Demonstrated experience in quality management tools such as: Control Plans Kaizen 5S Statistical Analysis Root Cause analysis tools Corrective Action Systems FMEA IPPAP and Cause and Effect Diagrams preferred.
- Demonstrated experience in data visualization in Microsoft Excel and/or other data visualization tools such as Power BI.
- Effective written verbal and presentation skills.
- Demonstrated ability to persistently pursue and achieve results. Uses data / analytics to proactively monitor and review plans to hit or exceed targets and drives continuous improvement.
- Knowledgeable and demonstrated experience in understanding of technically complex problems.
- Ability to work independently.
- Must be able to communicate with all levels of management.
- Must be detailed oriented and a team player.
- Ability to read and interpret drawings.
- Ability to motivate production/quality performance.
- Must be flexible in work duties and schedule.
- Strong knowledge of quality management principles and best practices.
- Experience in Oil & Gas companies would be a plus
- Experience in Multinational environment would be a plus;
- Direct involvement in ensuring conformity to pressure vessels regulations (preferably PED and API) welding processes NDT;
- NDT and/or welding qualifications would be a a plus;
- Auditor qualification according to ISO 19011 would be a a plus;
- Lean and Six Sigma Black Belt Certification would be a plus;
- Some Experience as a trainer;
- Some operating experience with SAP;
- Fluent in English
Additional Information :
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will John Crane Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers John Crane)
Remote Work :
No
Employment Type :
Fulltime