Business Process Manager
Business Process Manager
Posted on :
24-12-2024
Employer Active
1 Vacancy
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Job Description
We are currently offering an opportunity for a highly motivated and enthusiastic individual to join us in starting something remarkable as Business Process Manager (O2C).
Key Responsibilities:
- Analyze design and improve O2C processes to enhance efficiency and alignment with business goals.
- Identify opportunities for automation digitization and standardization within O2C.
- Collaborate with finance sales customer service and IT to streamline endtoend workflows.
- Ensure compliance with regulatory and internal standards.
- Promote BPM best practices and establish clear roles responsibilities and training.
- Lead initiatives to upskill teams in BPM methodologies and tools (e.g. BPMN).
- Implement process governance and maintain O2C workflow consistency and scalability.
- Track and report O2C KPIs providing actionable insights.
- Use process intelligence tools (e.g. Celonis) for performance monitoring and improvement.
- Act as a bridge between business units IT and senior leadership to ensure alignment on O2C initiatives.
- Lead workshops and meetings to map and improve current processes.
- Partner with IT to integrate BPM tools with ERP and CRM systems.
Qualifications :
- Bachelors Degree in Business Administration Industrial Engineering or related field
- 5 years in BPM or O2C process management.
- Expertise in process modeling tools (e.g. BPMN Signavio)
- Familiarity with process intelligence platforms (e.g. Celonis).
- Knowledge of ERP systems (e.g. SAP Oracle) in O2C processes.
- Strong analytical and problemsolving skills.
- Excellent communication and stakeholder management skills.
- Excellent command of written and spoken English.
- Travel is expected.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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