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Greet arriving guests and retrieve their luggage
Escort guests to their rooms explain the room facilities and sell the hotels various outlets (restaurant spa)
Deliver luggage messages faxes packages etc. for guests and to undertake various other requests in order to ensure their comfort
Transport departing guests luggage from the room to the lobby ensuring that the guest has verified that all luggage has been accounted for
Ensure that luggage has been stored safely according to prescribed procedures
Ensure that the luggage storage area is kept clean and tidy at all times
Inform guests with savvy knowledge of hotel its services the city and local happenings
Be fully aware of what functions are going on in the hotel
Provide gracious attentive and friendly service
Qualifications :
High School Diploma or equivalent required
One to two years in a public contact position preferably in an upscale or lifestyle brand hotel
Possess a gracious friendly and fun demeanor
Ability to multitask work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Full-time