Guest Relations Agent
Guest Relations Agent
Posted on :
24-12-2024
Employer Active
1 Vacancy
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Job Description
Reporting to the Guest Relations Manager responsibilities and essential job functions include but are not limited to the following:
- Oversee and resolve all guest communication in a professional and courteous manner.
- Respond to all guests in a timely manner ensure followup with attention to detail.
- Attend to the needs of guests and help them organize their accommodations while staying at the hotel.
- Maintain high ethical standards and professionalism.
Qualifications :
- Excellent communication and organization skills required.
- Previous customer service experience required.
- A high level of both Spanish and English spoken and written is essential.
Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.
Additional Information :
What is in it for you:
- Competitive Salary and Benefits
- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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