IT Field Service Technician
Silver spring MD (Onsite)
Full Time role
Locations: King Of Prussia PA / Silver spring MD / Stamford CT / Cumberland MD / Medway MA / Irvine CA
- As an IT Field Services & Onsite Support Technician you will be a key member of our team providing essential onsite technical support to our clients. You will be the first point of contact for resolving their technology issues ensuring smooth operations and maximizing their productivity.
An ideal candidate to have:
- 35 years of handson experience providing IT support in deskside remote desktop or field
- Proficient in troubleshooting and resolving issues on Windows and macOS devices including
- Skilled in efficient Windows OS imaging processes.
- Proficiency in troubleshooting network connectivity issues.
- Knowledge of networking protocols such as TCP/IP DNS DHCP and routing protocols.
Technical Certifications
- Prior experience in Telcom industry as Field Services Technician will be an advantage.
Additional Requirements:
- Valid drivers license and reliable transportation.
- Ability to lift and carry heavy equipment.
- Ability to use ladder for troubleshooting access points and cabling.
- Willingness to work flexible hours including occasional evenings weekends and holidays.
- Up to 30 40% country wide travel.