Our Vision we make moments
Mvenpick Hotels & Resorts (MH&R) is in the moments business. Were intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.
It doesnt take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.
The Role
- To strategically manage the total sales efforts within the hotel & the area sales office to proactively generate revenue
- Develop and implement strategic commercial plans together with the General Manager & Director of Revenue to source drive and grow revenue across all segments. Monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
- Manage and lead the sales team from recruitment and onboarding through to team development encouraging a highly proactive and highperforming environment.
- Ensure close working relationships with Mvenpick regional and brand leads for Sales Revenue and Brand and Accor Global Sales team.
- Provide local market knowledge that helps us stay ahead of the competition.
- Collaborate with hotel teams (Operations Food & Beverage Brand Revenue Digital Graphics & PR) ensuring key information and insights are shared and strong relationships are built to drive topline revenue and deliver exceptional guest experiences.
- Manage a portfolio of accounts taking the lead on rate negotiations and account management activities while ensuring we maximize our market share.
- Budget development and ongoing budget management.
- Tracking and resolving problems and issues escalated by end users. Establishing procedures to solve problems.
- Ensure guests feel welcome and are given responsive friendly and courteous service always.
Qualifications :
- Bachelors degree in Hospitality Management Business Administration Marketing or a related field.
- 5 years experience in a senior sales role preferably within a lifestyle brand.
- Strong market knowledge of Ain El Sokhna and the key feeder markets.
- Youre passionate about hotel sales and goaldriven.
- Proven team leader with a high level of energy and motivation a natural at managing and inspiring others in a way that gets the best out of them.
- Ability to multitask work in a fastpaced environment meet deadlines and have a highlevel attention to detail.
- You have a passion for hospitality you inspire an enthusiastic guestcentered approach.
- You can turn any situation around into a positive experience for all guests and team alike.
- You think big and encourage your team to believe.
- You are comfortable with the strategic as well as day to day detail.
- You are a natural at leading and managing others and you lead by example creating an environment where your team can be their best self.
- You are able to easily identify and utilize emerging trends and technology to generate revenue.
- You exhibit a professional attitude diplomacy and an ability to handle difficult situations.
- You are highly responsible reliable and ethical. A reputation for honesty and integrity.
- You get things done independently and skilled at taking decisive action.
Remote Work :
No
Employment Type :
Fulltime