French Insurance Account Manager in Lisbon
French Insurance Account Manager in Lisbon
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Job Description
Ready to advance your career as a Health Account Manager
We are looking for a dedicated and empathetic Health Account Manager to join our team! If you have a passion for client care excellent communication skills and thrive in a fastpaced environment this could be the ideal role for you.
Role Overview:
As a Health Account Manager youll support clients in managing their health accounts and handling inquiries related to technical financial and account matters via phone email live chat and social media. You will provide expert guidance ensure client satisfaction and contribute to process improvements for a smooth customer experience.
Key Responsibilities:
- Deliver exceptional support across phone live chat email and social media for healthrelated accounts
- Resolve issues related to account setup verification finances and technical aspects within healthcare
- Serve as a trusted advisor offering solutions and insights to enhance healthcare management
- Respond to client inquiries concerns and feedback in a timely manner to ensure satisfaction
- Build and maintain strong client relationships through effective communication
- Uphold high service standards while following company policies
- Provide feedback to improve internal processes and service quality
Requirements:
- Fluent in French (C2 level)
- Fluent in English (C1 level)
- EU Citizenship or Portuguese Residency Card
- Minimum 1 year of experience in customer support or account management
- Strong leadership analytical and communication skills
- Eagerness to learn and grow in the health sector
Why Join Us:
- Attractive Salary: A salary that values your skills and experience
- Performance Bonus: Additional rewards based on your performance
- Meal Allowance: Support for meal expenses during working hours
- Health & Life Insurance: Comprehensive coverage for your peace of mind
- Onsite Work: Join a dynamic collaborative inoffice environment
Ready to make a difference as a Health Account Manager Apply now and well get in touch soon!
Employment Type
Full Time
