We are recruiting on behalf of our client a world s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included.
What you will be doing:
- Answer customer questions via phone chat and email with professionalism and enthusiasm.
- Use your knowledge of automotive and digital products to solve problems.
- Keep detailed records of customer interactions and solutions in the CRM.
- Work with the team to improve the customer experience.
- Stay informed about the clients latest offers and policies.
- Show warmth and enthusiasm in every conversation.
Requirements:
- Fluency in Lithuanian language (must be at least C2)
- Communicative level of English language ( at least B1)
What we offer
- Full time contract
- Base salary (gross): 890 /month x 14
- Performance bonus (gross): 80 /month x 12
- Meal allowance: 7.23 per working day (paid in meal card)
- Health insurance
- Remote work equipement provided
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