REMOTE - Automotive - Customer Support with Czech
REMOTE - Automotive - Customer Support with Czech
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Job Description
- Answer customer questions via phone chat and email with professionalism and enthusiasm.
- Use your knowledge of automotive and digital products to solve problems.
- Keep detailed records of customer interactions and solutions in the CRM.
- Work with the team to improve the customer experience.
- Stay informed about the clients latest offers and policies.
- Show warmth and enthusiasm in every conversation.
- Fluency in Czech language (must be at least C2)
- Communicative level of English language ( at least B1)
- Full time contract
- Base salary (gross): 890 /month x 14
- Performance bonus (gross): 80 /month x 12
- Meal allowance: 7.23 per working day (paid in meal card)
- Health insurance
- Remote work equipement provided
digital products knowledge,problem-solving,czech language,customer,problem solving,automotive knowledge,customer support,czech,technical support,czech language (c2),english language,crm,communication,english language (b1),automotive
Employment Type
Full Time
Company Industry
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
