Job Title: Reservations Agent Italian Language Fluency
Location: Mosta Malta
Employment Type: FullTime
We are seeking a detailoriented and customerfocused Reservations Agent to join our dynamic team in Mosta Malta. The ideal candidate will be fluent in Italian and passionate about delivering exceptional customer service.
Key Responsibilities:
- Assist customers with reservations bookings and inquiries via phone email and online platforms.
- Ensure all booking details are accurately entered into the system and confirmed with clients.
- Provide professional and friendly service while resolving customer concerns or issues efficiently.
- Maintain uptodate knowledge of company services promotions and policies.
- Collaborate with internal teams to optimize customer satisfaction and operational efficiency.
Qualifications and Requirements:
- Fluency in Italian (written and spoken) is mandatory.
- Proficiency in English is highly desirable.
- Previous experience in a similar role (e.g. reservations travel or hospitality) is an advantage.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously.
What We Offer:
- Competitive salary package.
- Opportunity to work with a supportive and dynamic team.
- Training and career development opportunities.
- A positive work environment in the beautiful city of Mosta Malta.
How to Apply:
If you meet the qualifications and are excited about this opportunity we d love to hear from you!
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