Job Role: IT Performance Analyst
Experience: 5 years
Location: Qatar (Onsite)
Duration: 1 year
Resource requirement: Bilingual (Arabic/English)
Detailed Responsibilities:
o Continuously evaluate IT system performance metrics to identify trends areas of concern
and opportunities for improvement.
o Generate comprehensive reports that summarize analytical findings and present
recommendations for enhancing IT efficiency and effectiveness.
o Ensure IT policies and procedures are effectively communicated to relevant stakeholders
and integrated into daily operations.
o Design and implement indicators to measure the effectiveness of IT policies and
procedures ensuring data is collected systematically for ongoing monitoring.
o Analyze collected data and provides insights that drive continuous improvements in IT
service delivery.
o Contribute to the preparation of the Operational Plan by aligning IT strategy with the
ministrys vision mission and strategic objectives.
o Prepare periodic reports detailing implementation progress and the impact of IT
initiatives on the ministrys overall goals.
o Conduct regular audits of IT operations to assess system performance compliance with
policies and operational efficiency.
o Propose actionable improvements based on findings to enhance system performance and
address identified deficiencies.
o Work collaboratively with crossfunctional teams on ongoing projects the creation of
Power BI dashboards.
o Support the planning and execution of future projects aimed at enhancing the ministry s
digital capabilities contributing to the overall strategy for digital transformation.
o Oversee the development and maintenance of comprehensive documentation detailing
system architecture operational processes and procedures to ensure transparency and
facilitate knowledge sharing across the organization.
o Conduct benchmarking exercises against industry standards to evaluate performance and
identify best practices.
Required Skills & Qualifications:
o Bachelor s degree in IT Computer Science or related field.
o Minimum of 5 years experience in IT performance analysis project management or
related roles.
o Proficiency in data analysis tools and project management software.
o Bilingual (Arabic and English speaker) with excellent verbal and written communication
skills.
o Strong problemsolving abilities and a proactive approach to identifying and addressing
potential issues.
Scope of Work:
o Analyze IT system performance and generate actionable reports.
o Conduct audits and recommend improvements for IT operations.
o Develop Power BI dashboards for datadriven decisionmaking.
o Any other related duties and tasks.
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