Telecom Business Analyst
Telecom Business Analyst
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1 Vacancy
Job Description
Overview
Key Responsibilities
- Gather and document business requirements from stakeholders.
- Analyze existing telecom processes and identify areas for improvement.
- Collaborate with IT and project teams to develop solutions.
- Create detailed functional specifications for new systems.
- Conduct market research and competitive analysis.
- Prepare and present business cases for project approval.
- Participate in user acceptance testing (UAT) to validate solutions.
- Facilitate workshops and meetings with crossfunctional teams.
- Ensure compliance with telecom regulations and industry standards.
- Develop and maintain project documentation and reporting.
- Train endusers and support staff on new systems.
- Monitor project progress and adjust plans as needed.
- Provide data analysis to support business decisions.
- Support change management initiatives related to new technology.
- Identify potential risks and develop mitigation strategies.
Required Qualifications
- Bachelor s degree in Business Administration Telecommunications or related field.
- 12 years of experience as a business analyst in the telecom industry.
- Strong knowledge of telecom technologies products and services.
- Experience with data analysis tools and methodologies.
- Proficiency in project management software.
- Excellent communication and interpersonal skills.
- Ability to translate complex technical concepts into business terms.
- Experience in business process modeling and improvement.
- Strong problemsolving skills and analytical mindset.
- Understanding of regulatory requirements in the telecom sector.
- Ability to work independently and in a team environment.
- Experience with Agile methodologies is a plus.
- Willingness to travel as required for business needs.
- Strong organizational skills with attention to detail.
- Familiarity with telecom billing and CRM systems.
- Professional certifications (e.g. CBAP PMP) are a plus.
crm systems,regulatory requirements,telecom billing systems,communication skills,data analysis,analytical mindset,telecom technologies,analytical thinking,technical proficiency,agile methodologies,problem-solving,business acumen,business process modeling,project management,telecom
Employment Type
Full Time
Company Industry
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
