Job Summary
As the Patient Access Manager you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.
Job Responsibilities
- Responsible for the Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
- Responsible for ensuring QA on registrations for all areas of Registration.
- Perform patient registration functions when needed to ensure wait times are kept to a minimum.
- Followup on patient complaints promptly.
- Supervise and maintain the productivity of employees.
- Responsible for Dept. Operations Report FTEs and Operating budgets.
- Responsible for conducting monthly staff meetings and inservices for all responsible areas.
- Assume oncall responsibilities to ensure adequate staff and problem solving
Job Qualifications
- Bachelor s Degree in Business or related field required
- Minimum three years in Patient Access managerial role in an acute care setting
patient registration,budget management,aidet guidelines,patient access operations,daily operations,registration,access,staff supervision,complaint resolution,operations,operating budgets,quality assurance