Position : Java Application Support
Experience : 6 yrs
Full Time Employee : Kapston Services
Location : Bangalore Hyderabad Pune Bhubaneswar Chennai Trivandrum
Shift Timings:. APAC & EMEIA shifts (Rotational)
Notice Period : Immediate.
Responsibilities
Total Yrs. of experience
6 years
Detailed JD (Roles and Responsibilities)
- Experienced in Production Support projects working on shifts as well as weekend shifts on a rotational basis.
- Excellent communication analytical and interpersonal skills.
- Collaborate with crossfunctional teams by setting up bridge calls to ensure timely smooth resolution of a problem/incident/task and effective communication with stakeholder.
- Working exp. on Java and SQL
- Sound hand on exp. with Splunk usage.
- Need to have Application log analysis skills and prior exp. to troubleshoot issues in production environments by analysing Java code repository.
- Indepth analysis of service trends and implements adjustments to mitigate risk and prevent issue recurrence.
- ITIL / Ticket / Incident managing skills and previous work exp. on the same would be desired.
- Develop and maintain technical documentation related to system configurations issues process and resolutions.
- Carry out daily healthcheck activities involving application checks system checks and necessary database checks and related on production systems / servers.
- The scope of responsibility also covers monitoring business critical batch workloads realtime / interactive processing data transfer services application onboarding and upgrades and application recovery procedures.
- Ensure Client SLAs are met Manage deliverables for critical applications by working with Business users and understand the IT/business SLA s.
- Collaborate with Dev/L3s on incidents/issue triages and release/change review meetings as well as identify enhancements for application platform stabilization.
- Troubleshoot Major Incidents involving and engaging all necessary teams create post mortems and ensure closure of incident.
Mandatory skills
Java and DB (Production Support)
java,splunk,sql