Dental Operations Manager
Dental Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Leadership & Team Coordination: Lead motivate and manage a team of 14 dedicated team members across two locations. Organize training maintain staff schedules and foster accountability to achieve seamless operations.
- Patient Relations & Communication: Be the goto for patient queries billing concerns and quality control issues. Ensure patient satisfaction through empathetic communication and efficient resolution of issues.
- Operations Management: Oversee clinical and administrative functions from scheduling and insurance verification to accounts receivable. Keep their practices running efficiently and ensure team members stay on track with performance goals.
- Financial Oversight: Partner with their billing team on insurance claims Medicaid processes and feeforservice models to ensure financial processes are streamlined and accurate.
- Compliance & Training: Manage staff certifications compliance training (HIPAA OSHA) and maintain documentation. Schedule and oversee BLS/CPR training for team every two years.
- Event & Staff Appreciation Planning: Plan quarterly meetings staff events and appreciation days celebrating contributions on days like Dental Assistant Appreciation Week and Hygienist Appreciation Week.
- Marketing & Outreach: Work on internal and external marketing strategies manage social media posts and coordinate with the marketing team on patient engagement initiatives.
- Continuous Improvement: Review and enhance office protocols to improve patient care and team performance driving consistent growth.
- Experience: Minimum 5 years in dental office management ideally within pediatric or multilocation practices.
- Knowledge: Familiarity with dental software (Fuse beneficial) and dental terminology is required.
- Skills: Strong leadership communication and organizational skills with the ability to independently solve problems and make decisions under pressure.
- Travel: Ability to work onsite primarily in Alton with occasional travel to Wolfeboro.
- Competitive Salary: Based on experience with room to grow as their practice expands.
- Comprehensive Benefits:
- 401(k) with company match
- Health insurance (50% of premiums covered)
- Paid TimeOff (PTO)
- Dental care benefits for you and your family
- Perks: Flexible scheduling for administrative needs annual staff events and the opportunity to work in a supportive familyfriendly environment.
administrative,insurance,marketing strategies,communication,financial oversight,compliance management,patient care,leadership,training,patient relations,organizational skills,problem solving,operations,dental care,team management
Employment Type
Full Time
Company Industry
Key Skills
- Office Manager Experience
- Accounts Receivable
- Dentrix
- Computer Operation
- ICD-10
- Dental Receptionist
- Chairside Assisting
- Dental Office Experience
- Medical Billing
- Front Desk
- CPT Coding
- Eaglesoft
