Position: Sales Operations Manager
Location: Gda sk Poland
Work Model: Fully onsite
Employment type: Fulltime
Remuneration: Base salary.
Careerxtra is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive interactive and successful customer interactions using a blend of human touch and technology. Together were looking for a Sales Operations Manager to join their teams in Gda sk.
DUTIES AND RESPONSIBILITIES:
- Take responsibility for the overall provision of the relevant line of services by vendor
- Serve as liaison between the partner and vendor development and operational team
- Proactively update and flag to partner emerging issues
- Optimize program operations with a focus on process management key strategic initiatives per quarter
- Manage the scheduling and chairing of all account review meetings and work with applicable managers and dedicated operations leads to review daily weekly and monthly operations and performance
- Ensure agreed deliverables are met on time and in right quality
- Conduct regular coaching and development of the team lead group.
REQUIREMENTS:
- Minimum of 7 years of diverse experience in scalable operations and sales
- environments ideally with experience in managing internal and external (3rd party vendor partners) stakeholders
- Rev Ops Mindset
- Strong collaboration skills across function and regions ability to adapt to a
- fastpaced international work environment with a passion for making an impact and share best practices
- Strong critical and analytical thinking with an entrepreneurial and proactive mindset
- Ability to effectively prioritize tasks and manage time even under highpressure situations
- Exceptional communication and presentation skills
- Excellent communication skills in English (C1 and higher). Knowledge of any of the following languages will be considered as an advantage: Polish / Russian Ukrainian Czech / Hungarian / Romanian or German.
OFFER:
- Fixed remuneration
- Work hour Monday Friday 9 17:15
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- Demanding and comprehensive area that encourages shaping customer service for our clients key partner
- Internal training and learning opportunities
- Career opportunities in an international company
- Committed and motivated team
- Private medical healthcare
- And many more!
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