drjobs Key Account Manager

Key Account Manager

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview


The Key Account Manager plays a crucial role in the organization by nurturing and maintaining relationships with key clients. This position is essential for driving revenue growth and ensuring that the clients expectations are met with high levels of service and value. The Key Account Manager serves as the primary point of contact for key clients understanding their business needs and aligning them with the companys offerings. By actively engaging with clients this role supports the overall strategy to enhance customer satisfaction and longevity. Successful Key Account Managers leverage their interpersonal and negotiation skills to navigate complex client environments and foster strong longlasting partnerships. Their responsibilities include managing multiple accounts identifying opportunities for upselling and crossselling and providing strategic insights to both the clients and internal stakeholders. In essence this role is vital for sustaining revenue streams and promoting a clientfocused culture within the company.

Key Responsibilities

  • Develop and maintain relationships with key clients to expand business opportunities.
  • Act as the main point of contact for assigned accounts.
  • Understand the client s business needs and objectives.
  • Create and present tailored presentations and proposals to clients.
  • Collaborate with internal teams to ensure client satisfaction.
  • Monitor account performance and track key metrics.
  • Prepare regular reports on account status and opportunities for growth.
  • Identify upselling and crossselling opportunities.
  • Resolve client issues in a timely manner to ensure satisfaction.
  • Conduct regular meetings with clients to review progress and gather feedback.
  • Analyze market trends and competitor activities to leverage insights for account growth.
  • Develop account strategies that align with company goals.
  • Negotiate contracts and agreements with clients.
  • Provide training and onboarding for new clients.
  • Attend industry events and conferences to network and gain insights.

Required Qualifications

  • Bachelor s degree in Business Administration Marketing or a related field.
  • 35 years of experience in account management or sales.
  • Proven track record of managing key accounts successfully.
  • Strong familiarity with CRM software and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Ability to analyze data and market trends effectively.
  • Demonstrated problemsolving abilities in highpressure environments.
  • Experience in contract negotiation and management.
  • Strong organizational skills and the ability to handle multiple accounts.
  • Willingness to travel as needed to meet clients.
  • Proficiency in project management techniques is preferred.
  • Ability to work independently and as part of a team.
  • Understanding of client business processes and challenges.
  • Ability to adapt to changing client needs and market conditions.
  • Strong customer service orientation.
  • Familiarity with the specific industry is a plus.

problem solving,problem-solving,strategic thinking,ms office suite,market trend analysis,contract negotiation,communication,market knowledge,project management,customer service,sales,data analysis,interpersonal skills,crm software,account management,negotiation skills,relationship building,organizational skills

Employment Type

Full Time

Company Industry

Key Skills

  • IT Hardware
  • Ado
  • Agriculture
  • Market Research
  • Art And Craft

About Company

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