CAFE MANAGER
CAFE MANAGER
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Job Description
Overview
Key Responsibilities
- Oversee daily operations of the caf .
- Manage staff recruitment training and performance evaluation.
- Ensure high levels of customer satisfaction through excellent service.
- Develop and update the caf menu based on customer feedback and trends.
- Monitor inventory levels and place orders as needed.
- Maintain cleanliness and organization of the caf .
- Create and implement marketing strategies to boost sales.
- Analyze financial reports to manage budget and expenses.
- Handle customer complaints and resolve issues promptly.
- Ensure compliance with health and safety regulations.
- Collaborate with suppliers and vendors for quality products.
- Schedule staff shifts and manage labor costs effectively.
- Develop relationships with regular customers and community members.
- Implement and manage cost control measures.
- Conduct regular staff meetings to communicate goals and updates.
Required Qualifications
- High school diploma or equivalent; degree in hospitality management preferred.
- Proven experience in cafe or restaurant management.
- Strong understanding of food safety regulations.
- Excellent customer service and interpersonal skills.
- Ability to manage multiple tasks and make quick decisions.
- Experience in budgeting and financial management.
- Familiarity with inventory management systems.
- Strong leadership skills and team management experience.
- Ability to work flexible hours including weekends and holidays.
- Effective communication skills both verbal and written.
- Knowledge of pointofsale (POS) systems.
- Strong organizational skills and attention to detail.
- Ability to adapt and respond to changing environments.
- Experience in training and developing staff.
- Passion for the food and beverage industry.
problem solving,organizational skills,financial management,marketing strategies,inventory management,point-of-sale (pos) systems,interpersonal skills,team leadership,communication skills,food safety regulations,communication,inventory control,menu development,leadership,customer service,staff management,budgeting,customer satisfaction,time management
Employment Type
Full Time
Company Industry
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
