Position: Operation Executive
Location: Dubai
Department: Corporate Services Business SetUp
Reports to: Team Leader
Objective:
Manage visa license activities and client operations to ensure compliance and customer satisfaction. Drive team performance to maintain high service standards.
Key Responsibilities:
- Coordinate with PROs HR Executives and messengers.
- Ensure zero operational and compliance failures.
- Handle escalations meet SLAs and drive high CSAT scores.
- Streamline processes and innovate for operational efficiency.
- Oversee document movement and supply chain of physical documents.
- Maintain 100% compliance on document handling.
- Collaborate with teams and vendors for smooth service delivery.
- Manage client queries visits and governance meetings.
- Prepare weekly/monthly reports.
Requirements:
- Bachelor s degree.
- 12 years of PRO services or HR ops experience (UAE preferred).
- Strong communication organization and time management skills.
- IT proficient (MS Office).
- Business SetUp background is must
team management,vendor management,reporting,csat,supply chain management,process optimization,operations,compliance,visa management,compliance management