Lead Tools Support Engineer
Lead Tools Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
INR INR 5200000 - 5500000
1 Vacancy
Job Description
- Administer Micro Focus ALM tools including license management user creation project setup and usage monitoring.
- Support engineering teams with tool configuration customization and user training.
- Serve as the primary contact for troubleshooting and resolving ALM toolrelated issues.
- Develop training materials and guide users on ALM tool best practices.
- Coordinate with IT for tool upgrades new implementations and pilot testing.
- Monitor and manage centralized services like license servers databases and application services.
- Create automation scripts to simplify repetitive tasks and enhance user experience.
- Support PMT organization in deploying current and new tool suites for engineering projects.
- Extract and analyze data using SQL queries VB scripting and Micro Focus ALM OTA API.
- Collaborate across time zones to support multiple projects and maintain consistent tool performance.
- Champion inclusion and create an environment of support and trust.
- Communicate effectively ensuring clarity in both technical and nontechnical discussions.
- Build strong relationships across teams to achieve project goals.
- Instill accountability and a proactive approach to problemsolving.
- Encourage growth and development through mentorship and feedback.
- Drive innovation and continuous improvement in tool usage and processes.
- Minimum of 6 years of relevant experience with Micro Focus ALM/QC/Octane.
- Bachelor s degree preferred or equivalent experience.
- Strong organizational analytical and problemsolving skills.
- Proficiency in SQL VB scripting and Micro Focus integration.
- Ability to work independently and manage multiple priorities in a fastpaced environment.
micro focus alm ota api,micro focus alm,alm tools administrator,administrative skills,maintenance,automation,vb scripting,hp quality center,scripting,data reporting,engineering project teams,sql queries,integration,monitoring services
Employment Type
Full Time
Company Industry
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
