drjobs Assistant Customer Relationship Manager

Assistant Customer Relationship Manager

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the Role:
As an Assistant Customer Relationship Manager you will play a key role in supporting customers through their carbuying journey at Spinny s retail hub. Your primary responsibility will be to understand customer needs engage with them recommend suitable products and manage negotiations to ensure a smooth buying experience. You will also manage the hubs inventory and resolve customer issues effectively.

Key Responsibilities:
  • Build and maintain relationships with customers at the retail hub by understanding their needs and offering product recommendations.
  • Meet and engage with customers showcase vehicles and conduct test drives.
  • Manage the hub s inventory ensuring availability of cars and maintaining records.
  • Assist in resolving any customer issues ensuring customer satisfaction throughout the process.
  • Negotiate pricing and product offerings to close sales successfully.

Requirements:
  • Proven experience in sales or customer service preferably in the automotive or retail sector.
  • Graduate degree from a recognized institution.
  • Strong verbal communication skills in English Hindi and any regional language (added advantage).
  • A valid 4wheeler driving license and the ability to drive.

Ideal Candidate:
  • A proactive and hardworking individual with excellent analytical and communication skills.
  • Demonstrated ability to engage with customers and understand their requirements.
  • Ability to adopt a problemsolving approach and deliver customercentric solutions.
  • Strong negotiation skills with a focus on achieving outcomes while maintaining excellent customer relationships.

automotive,customer,inventory management,communication,retail,customer service,negotiation,relation management,hub,problem-solving,sales,communication skills

Employment Type

Full Time

Company Industry

Key Skills

  • Children Activity
  • Corporate Paralegal
  • Active Directory Administration
  • Financial Services
  • Driving
  • Arabic Cuisine
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