Customer Support Executive

Love Local

Posted on : 20-12-2024

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1 Vacancy

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Job Location

India

Monthly Salary

INR INR 240000 - 312000

Vacancy

1 Vacancy

Posted on : 20-12-2024

Job Description

Job Title: Customer Support Executive

Location: Andheri East Mumbai

Annual CTC: 00

Required: Min 1 Year of Inbound Blended Process (Voice & Chat/Email)

About Love Local:

LoveLocal (formerly known as mPaani) is bringing your Trusted Local Shops Online and empowering them to deliver the neighbourhood shopping experience of the future. Online Ordering Fastest delivery Exciting Offers and Savings Digital Payments and much more. Order all your daily essentials in one place groceries fresh fruits and vegetables OTC Medicines Dairy Products Home & Personal Care Products and a lot more!

Key Responsibilities:

Handle inbound and outbound customer calls with professionalism and efficiency.

Respond to customer inquiries and resolve issues via email.

Maintain accurate records of customer interactions and transactions.

Provide accurate valid and complete information by using the right methods/tools.

Meet personal/team targets and call handling quotas.

Follow communication procedures guidelines and policies.

Go the extra mile to engage customers and ensure high levels of customer satisfaction.

Collaborate with other team members to improve customer service and overall experience.

Requirements:

Proven customer support experience or experience as a client service representative.

Strong phone contact handling skills and active listening.

Excellent communication and presentation skills.

Good grammar and communication skills.

Pharmacy background is a plus.

Must be available to work from 1 PM to 10 PM.

Share your resume at or

customer support,customer satisfaction,communication

Employment Type

Full Time

Company Industry

Key Skills

Building Construction
Hospital management
Cardiac Surgery
EMC
Kitchen

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About Company

Love Local

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Customer Support Executive

Love Local

Job Description

Employment Type

Company Industry

Key Skills

About Company

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