Job Title: AWS Operations Manager (NOC/SOC)
Location: Delhi India and Banglore India
Job Type: FullTime
Job Summary:
We are seeking an experienced AWS Operations Manager to lead our Network
Operations Center (NOC) and Security Operations Center (SOC) teams. This role will
focus on developing and implementing cloud operations strategies that align with
business objectives enhancing service reliability and optimizing cloud resources.
Key Responsibilities:
Leadership & Team Management:
Lead and mentor DevOps Site Reliability Engineering (SRE) and Quality
Assurance (QA) team leads.
Foster a culture of collaboration and continuous improvement within cloud
operations teams.
Cloud Operations Strategy:
Develop and implement cloud operations strategies aligned with business
objectives.
Drive continuous improvement in cloud infrastructure automation and CI/CD
processes.
Incident Management:
Oversee incident management and resolution processes ensuring timely
response and effective resolution.
Collaborate with product and engineering teams to enhance service reliability
and performance.
Security & Compliance:
Ensure adherence to security and compliance standards across all cloud
operations.
Establish best practices for responsible AI use in cloud operations.
Cost Optimization:
Optimize cloud costs and resource utilization through effective management
and strategic planning.
Performance Tracking:
Establish and track key performance indicators (KPIs) for cloud operations
providing regular updates to stakeholders.
Stay current with industry trends and emerging technologies to inform strategic
decisions.
AI Integration:
Implement GenAIpowered selfservice platforms for other teams to enhance
operational efficiency.
Develop and maintain AIdriven automation tools for cloud operations
integrating GenAI models into DevOps and SRE workflows.
Collaborate with data science teams to leverage AI for predictive maintenance
and anomaly detection.
Stakeholder Management:
Serve as a key point of contact for cloud performance and operational metrics
building strong vendor relationships and providing regular updates to leadership.
Required Qualifications:
6 years of IT experience with 3 years specifically in cloud operations (AWS).
2 years of experience in production operations for globally distributed cloud
infrastructure.
Proven leadership experience in managing technical teams and projects.
Handson experience with AWS services (VPC EC2 S3 Kubernetes etc.).
Strong knowledge of DevOps practices CI/CD pipelines and Infrastructure as
Code (Terraform CloudFormation).
Familiarity with monitoring and log management tools (CloudWatch
Prometheus ELK Grafana).
Preferred Qualifications:
AWS certifications (Solutions Architect DevOps Engineer etc.) are highly
desirable.
Experience in regulated industries and managing highavailability systems.
Multicloud and hybrid cloud experience is a plus.
Understanding of AI technologies and their application in cloud operations.
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AWS Operations Manager
