General Manager - Aviation Lounge
General Manager - Aviation Lounge
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Oversee daily food operations ensuring the delivery of a highquality product in line with Virgin Atlantic s premium standards including a full la carte dining experience.
- Achieve both company and client financial targets and goals contributing to the ongoing success of Virgin Atlantic.
- Develop and maintain strong client and customer relationships to ensure brand alignment with Virgin Atlantic s service philosophy.
- Motivate coach mentor and develop frontline (hourly) staff embodying the spirit of Virgin Atlantic s customerfocused culture.
- Ensure standards are met including compliance with company food and physical safety programs.
- Have a proven track record demonstrating strong leadership skills with the ability to work collaboratively at all levels of the organization maintaining Virgin Atlantic s premium customer service ethos.
- Are able to manage multiple priorities exhibit professional communication skills and share a passion for delivering toptier customer service.
- Exhibit flexibility to take on additional responsibilities as needed to support Virgin Atlantic s brand and the evolving demands of elite travel.
- Have experience with automated food inventory ordering production and management systems as well as menu graphics programs.
- Must be able to pass a TSA background check and obtain an LAX Airport Badge.
- LAX Airport is seeking an inclusive leader to join our new Airport Lounge someone who excels in engaging with team members guests and our client.
- Must have a work history demonstrating strong engagement leadership skills as well as previous General Management experience and have a passion for a highlevel guest experience. The ideal candidate will have a Hospitality background.
- As a GM you will be responsible for all aspects of the following (included but not limited to) Operational Budgets and highquality client and stakeholder communications.
- Responsible for daytoday operations.
- Holding yourself and others accountable for quality assurance inspections all regulatory & safety compliance staff training payroll scheduling & guest satisfaction.
- Establishing and maintaining a positive Client relationship and highly impactful employee engagement standard will facilitate excellent outcomes.
- Control and ensure company and client financial targets and goals are achieved.
- Ensure the highest possible standards of food handling and preparation are achieved.
- Ensure compliance with Californias Hour & Wage rules & regulations.
- Are able to develop trust and build strong client relationships
- Must be able to pass a TSA background check and obtain LAX Airport Badge.
- Basic Education Requirement Bachelor s Degree or equivalent experience
- Basic Management Experience 5 years
- Basic Functional Experience 5 years
- Bachelor s Degree or equivalent experience.
- 5 years of Management experience.
- 5 years of functional experience.
- This role demands previous GMlevel or director experience in upscale lounge environments within airport settings.
- Extensive experience in food beverage and culinary services.
- Experience managing food and beverage outlets at a highend hotel private club or other upscale hospitality venue.
- Experience with automated food inventory ordering production and management systems as well as menu graphics programs.
- Must be able to pass a TSA background check and obtain an LAX Airport Badge.
lounge,general,inventory management,leadership,customer,communication,compliance,food and beverage management,regulatory compliance,team mentoring,financial management,basic,management,skills,customer service,training,operations
Employment Type
Full Time
Company Industry
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Barista Experience
- Bartending
- POS
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