VP- Operations
VP- Operations
Posted on :
20-12-2024
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1 Vacancy
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Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-12-2024
Job Description
VP Operations (Healthcare)
About US:
We envision a world where advanced technology and human compassion intersect seamlessly to deliver superior patient experiences and outcomes.
Our mission is to enhance the lives of patients by leveraging digital solutions that reduce hospital readmissions improve health outcomes and optimize the delivery of healthcare services.
At the heart of our philosophy lies the belief that every patient deserves access to the highest quality of care tailored to their individual needs. We strive to make this vision a reality by pioneering innovative solutions that prioritize patient wellbeing and provider efficiency.
With Sciometrix the future of healthcare is not just about treating illnesses; its about empowering patients to live their best lives.
Job Summary:
The Vice President of Operations is responsible for providing strategic leadership and operational oversight across all facets of the organization. This includes enhancing operational efficiency optimizing service delivery and driving crossdepartmental alignment to ensure that the company meets its goals. This executive will oversee clinical operations technology teams revenue cycle management (RCM) customer success and other key operational functions. The VP will work closely with leadership to implement and manage healthcare programs improve patient outcomes and integrate technology solutions into daytoday operations ensuring compliance with healthcare regulations and improving overall business performance.
Key Responsibility Areas:
Strategic Leadership & Planning:
Build and execute operational strategies aligned with organizational goals ensuring cost efficiency scalability and highquality service delivery across all operational teams.
Develop and implement longterm strategies that drive efficiency and innovation across clinical operations technology RCM and customer success teams.
Develop and oversee operational processes ensuring compliance with regulatory standards such as CMS HIPAA and other relevant healthcare regulations.
Research and implement evidencebased protocols and tools across all departments to improve operational performance and service delivery.
Lead crossfunctional teams in the creation of a multiyear roadmap for innovation product and process improvements across the business.
Collaboration and Stakeholder Engagement:
Foster collaboration across all departments including clinical operations technology sales RCM and customer success ensuring all teams are aligned with company goals.
Oversee recruitment training and development of highperforming teams across all functions ensuring continuous improvement and fostering a culture of innovation.
Build relationships with key stakeholders including sales teams vendors regulatory bodies and other external partners to ensure smooth implementation of business strategies.
Develop and lead strategies to ensure customer satisfaction improve patient engagement and increase provider adoption of digital health solutions.
Oversee strategic collaboration with the Technology team for seamless implementation of digital solutions tools and platforms (e.g. Electronic Health Records (EHR) telehealth platforms and CRM systems) to support operational efficiency and improve patient care outcomes.
Operational Excellence and Financial Oversight:
Oversee the operational aspects of customer success ensuring seamless onboarding effective issue resolution and ongoing client relationship management.
Oversee the creation and execution of operational Standard Operating Procedures (SOPs) across all departments ensuring consistency and adherence to regulatory requirements.
Lead process optimization initiatives across departments leveraging datadriven insights to streamline operations and reduce inefficiencies.
Develop and manage operational budgets for programs technology infrastructure and RCM operations ensuring financial goals are met while improving patient care and customer satisfaction.
Ensure consistent highquality service delivery across all touchpoints improving retention and satisfaction rates among both healthcare providers and patients.
Desired Skills and Experience:
Education & Experience: Master s degree in healthcare administration Business Administration Technology or a related field. Minimum of 15 years in senior operational management roles with at least 7 years leading diverse teams across clinical technology RCM and customer success in a digital healthcare environment. Knowledge of healthcare regulations (e.g. HIPAA CMS) and the ability to ensure compliance across all operational functions.
Soft Skills: Strong leadership and team management experience with the ability to inspire and align teams across various operational areas. Strong analytical and problemsolving skills to address complex operational challenges. Exceptional verbal and written communication skills with the ability to engage with executives team members and external stakeholders. Ability to thrive in a fastpaced constantly evolving digital healthcare environment.
DataDriven Decision Making: Strong analytical skills and the ability to use data to inform decisions across operations technology and customer service.
Innovation and Change Management: Ability to drive technological change and adoption of new digital tools to improve patient outcomes operational efficiency and customer satisfaction.
Whats in it for you
Dynamic Leadership Role: As VP of Operations you ll play a pivotal role in shaping the future of our digital healthcare company. Lead and innovate across diverse operational functions and drive impactful change in the healthcare landscape. Cultivate a securityfocused mindset within our agile startup environment advocating for proactive risk management and continuous improvement as fundamental pillars enabling us to thrive in the fastpaced world of web development
Collaborative CrossFunctional Environment: Work alongside talented teams in clinical operations technology RCM customer success and more where your input will be key in driving operational excellence and technological advancement.
Global Impact and Network: You ll have the opportunity to expand your professional network collaborating with experts from across the world while also contributing to initiatives that improve patient care and outcomes on a global scale.
Community of Belonging: Join a company culture that prioritizes continuous growth learning and empowerment. We believe in fostering a safe and inclusive environment where you can bring your authentic self to work and make a meaningful impact. We value diversity inclusion and belonging and are committed to creating an environment where everyone s voice is heard and respected. You ll be empowered to champion these values in both theworkplace and the industry. Sciometrix is committed to being an Equal Opportunity Employer providing equal employment opportunities to all individuals
Innovative Work Environment: Thrive in a technologydriven agile startup environment where innovation is at the core of everything we do. Be part of a team that is pushing boundaries and transforming the healthcare space through digital solutions.
Competitive Compensation and Benefits: We offer competitive compensation packages benefits including: Paid time off Company Stocks Paid Holidays 401k with company paid contributions Medical Vision and Dental Insurance Royal Oak MI downtown Paid Parking and opportunities for professional growth ensuring that you are supported in both your personal and professional endeavours
financial oversight,finance,automation,healthcare,team leadership,analytical problem-solving,leadership,operations,healthcare regulations (hipaa, cms),innovation,operational strategy,management,customer success,change management,data-driven decision making,collaboration,strategic planning,operational efficiency
Employment Type
Full Time
Company Industry
Key Skills
- Counselling
- Commerce
- Corporate Risk Management
- F&B Management
- Jboss
- Account Opening
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