IT Manager
IT Manager
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Job Description
We are seeking a proactive and professional IT Manager to oversee and optimize our technology infrastructure. In this role you will be responsible for managing Google Workspace ensuring cybersecurity supporting the Labsters technology needs and driving efficiency in our IT operations providing the best IT support to our team members globally. You will also be responsible for managing a small IT support team.
Responsibilities
Oversee all Labsters hardware and software ensuring proper setup maintenance and performance.
Implement and monitor device management policies for laptops VR Headset and other equipment.
Maintain software licenses and subscriptions ensuring compliance and cost
Manage and maintain Google Workspace as our main user identity provider ensuring smooth operations and proper user access controls.
Develop and enforce cybersecurity policies including access controls password management and threat response plans.
Act as the first point of contact for ITrelated issues resolving tickets efficiently.
Provide onboarding and offboarding support including provisioning/deprovisioning accounts and hardware setup.
Train employees on best practices for using technology and staying secure online.
Conduct regular system audits vulnerability assessments and risk analyses.
Lead or assist with technology implementations migrations and upgrades.
Collaborate with other departments to align IT initiatives with business goals.
Competencies & Skills
Bachelors degree in Information Technology Computer Science or related field (or equivalent experience).
3 years of IT management or system administration experience preferably in a SaaS or experience working in a scaling company meaning you understand that dynamic needs and tight deadlines may overrule process now and then
Experience in Google Workspace administration including security and compliance features.
Familiarity with other SaaS tools such as Slack Atlassian productsO365 Azure AWS
Strong understanding of IT security best practices and tools (e.g. endpoint protection) SOC2 experience is a plus
Ability to determine IT needs and provide assistance accordingly without direction
Excellent troubleshooting communication and organizational skills.
Line management experience would be advantageous
English speaking and writing fluency.
Why Labster.
At Labster and UbiSim we are driven by a bold vision: to empower the world with knowledge. Our mission is to captivate learners and dismantle barriers through immersive technology that improves lives. As a leader in immersive learning Labster redefines STEM education by providing tools that break down societal and economic barriers enabling students to flourish in their careers and communities. UbiSim is shaping the future of nursing education equipping the next generation of patientcentric nurses with immersive VR experiences. Our work is urgent and impactfuladdressing global shortages in healthcare and STEM fields while engaging students more deeply and democratizing access to highquality learning. If youre passionate about making a tangible difference in the world through education and healthcare innovation this role will amplify your impact.
Whats in it for you
Competitive compensation and comprehensive benefits package.
Equity program providing you the opportunity to have ownership in the companys growth.
Generous parental leave policy including a phased return to work program to support your transition.
Work with flexibility in a remotefirst organization that values worklife balance.
Flexible vacation policy so you can recharge when you need it.
Opportunities to travel and connect with colleagues from around the world.
Access to free 1:1 therapy sessions and mental health support through a membership with iFeel.
The chance to get involved with our Values in Action and LGBTQIA Employee Resource Groups promoting a diverse and inclusive workplace.
Our commitment to you.
Labster is committed to select the best available candidate for every open position regardless of sex sexual orientation race color religion marital status ethnic origin age disability or geographical location. At the same time we aim to provide all team members with the opportunity to develop long term careers appropriate to their abilities and ambitions. Labster is also committed to ensuring that recruitment procedures are fair objective impartial transparent and are applied consistently.
Employment Type
Full Time
